A citizen filed a complaint against the Ministère de l’Emploi et de la Solidarité sociale, which had not issued him all his special benefits.
A man complained about a hospital which had not informed him before his father was transferred to a residence.
In a letter to the Committee on Culture and Education, the Protecteur du citoyen reacted to Bill 23 – Act to amend mainly the Education Act and to enact the Act respecting the Institut national d’excellence en éducation.
On May 31, 2023, Ombudsperson Marc-André Dowd presented a brief to the Committee on Public Finance. The brief is an update of the Protecteur du citoyen’s recommendations concerning the Act to facilitate the disclosure of wrongdoings relating to public bodies in 2019.
A student filed a complaint about Student Financial Assistance (AFE), which refused to recognize his major functional disability.
On May 23, 2023, Ombudsperson Marc-André Dowd tabled a brief with the Committee on Health and Social Services. The topic was Bill 15, Act to make the health and social services system more effective.
A citizen filed a complaint against the hospital nurses who ignored signs of her discomfort.
A mother filed a complaint against a family-type resource which made organizing outings with her son complicated.
On April 27, 2023, Protecteur du citoyen Marc-André Dowd tabled the institution’s 2023-2028 strategic plan at the National Assembly.
The Protecteur du citoyen received a report about Hôpital de l’Enfant-Jésus’s medical device reprocessing unit. It decided to intervene because of the potential risks of unsure care being provided to service users.
