- December 12 2018Useful tip
Don’t forget to notify the Directeur de l’état civil.
- December 10 2018Investigation result
A citizen’s residence was flooded during the spring thaw. An appraiser mandated by the Ministère de la Sécurité publique was dispatched to assess the damage. Several months later, the citizen had not gotten any feedback. He complained to the Québec Ombudsman.
- December 3 2018Investigation result
A man was found dead in a boarding house a few days after he died. Noting that several vulnerable people were living there, the Québec Ombudsman decided to investigate.
- November 29 2018Annual report
The Ombudsperson Marie Rinfret tabled the 48th edition of the organization’s Annual Report in the National Assembly on September 28th, 2017. In it, she weighs in on the quality of public services in Québec.
- November 26 2018Investigation result
Revenu Québec claimed part of a citizen’s solidarity tax credit. The man complained to the Québec Ombudsman.
- November 19 2018Investigation result
A person complained about having been wrongly considered unavailable for surgery.
- November 14 2018Useful tip
Have you been charged fees that you feel were unfair after going to a hospital or clinic?
- November 13 2018News
On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.
- November 13 2018Intervention report
The Québec Ombudsman received a report concerning emergency services at Hôpital d’Amqui (Centre intégré de santé et de services sociaux (CISSS) du Bas-Saint-Laurent).
- November 12 2018Investigation result
A woman had been sexually assaulted. She applied for assistance from the Direction de l’indemnisation des victimes d’actes criminels (DIVAC). Because she did not get the compensation to which she felt she was entitled regularly, she complained to the Québec Ombudsman.