News | Protecteur du Citoyen

News

  1. November 11 2019
    Investigation result

    A woman had valuable objects stolen by a care attendant. The health institution refused to reimburse her for the losses incurred. She complained to the Québec Ombudsman.

  2. November 6 2019
    Useful tip

    What happens when end-of-life patients request medical aid in dying of their own volition?

  3. November 4 2019
    Investigation result

    A man wanted to buy land in the public domain. His application was refused and he did not understand why. He complained to the Québec Ombudsman.

  4. October 28 2019
    Investigation result

    At an emergency room, a man who was unwell fell twice. The staff saw it happen but did not follow the procedure for such a situation. The man complained to the Québec Ombudsman.

  5. October 23 2019
    Useful tip

    The purpose of palliative care is not to cure people, but rather to provide them with comfort until the very end.

  6. October 21 2019
    Investigation result

    A man wanted to claim the RénoVert tax credit. Not managing to obtain the signed document required by Revenu Québec, he wanted to prove his eligibility otherwise. The man complained to the Québec Ombudsman.

  7. October 17 2019
    News

    Have you ever contacted the Québec Ombudsman? The Québec Ombudsman would like to hear your thoughts about this experience and invites you to answer a short questionnaire.

  8. October 15 2019
    Investigation result

    A woman with a severe disability received home support, including being taken to the washroom. When the amount of time allotted for this task was shortened significantly, she complained to the Québec Ombudsman.

  9. October 9 2019
    Useful tip

    The Individual and Family Assistance Regulation was amended. Find out more about what has changed.

  10. October 7 2019
    Investigation result

    For two months, a student tried to call student financial assistance. When all her attempts failed, she complained to the Québec Ombudsman.