News | Protecteur du Citoyen

News

  1. October 15 2018
    Investigation result

    A woman criticized a community organization for not informing its members that they had the right to complain about the quality of the services received. She complained to the Québec Ombudsman.

  2. October 10 2018
    Special report

    On October 10, 2018, the Québec Ombudsman released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.

  3. October 9 2018
    Investigation result

    A detainee without money asked for a change of clothing. Without any news about his request after two weeks, he complained to the Québec Ombudsman.

  4. October 3 2018
    Useful tip

    Do you want to file a complaint about a pharmacist, dentist or physician working in a hospital or clinic? Here is the redress available to you.

  5. October 1 2018
    Investigation result

    Because of the administrative problems a youth centre was having, a father had trouble seeing his child as agreed. He complained to the Québec Ombudsman.

  6. September 24 2018
    Investigation result

    The CNESST refused to compensate a man who was injured on the job. He complained to the Québec Ombudsman.

  7. September 19 2018
    Useful tip

    If you were adopted and want to know who your biological parents are, you’ll be able to soon.

  8. September 17 2018
    Investigation result

    A woman asked a hospital for a CD copy of her X-rays. When she was charged fees, she complained to the Québec Ombudsman.

  9. September 10 2018
    Investigation result

    A business felt that it has lost a potential customer because he had been given inaccurate information by the Office de la protection du consommateur. A staff member of the business in question complained to the Québec Ombudsman.

  10. September 6 2018
    Useful tip

    Some businesses and self-employed workers do not have to charge taxes to their clients, which cuts down on paperwork. Does this apply to you?