January 12, 2026
Hospital: provide clear information to people who want to change their room selection
A woman files a complaint against a hospital that billed her for a room she did not wish to occupy.
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January 8, 2026
Brief on Bill 1
Read moreOn December 8, 2025, the Protecteur du citoyen submitted a brief to the Commission des institutions in which it commented on Bill 1, the Québec Constitution Act, 2025.
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December 17, 2025Problem at a CHSLD: filing a complaint for yourself and for others
Read moreIs a CHSLD resident receiving inadequate care or social services? Are you concerned about the situation? You can report it, whether the CHSLD is public or private. Here is how.
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December 8, 2025Financial assistance: online information must be clear to avoid confusion
Read moreA man files a complaint against the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs for refusing to grant him financial assistance under the Chauffez vert program.
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December 4, 2025
Reaction to Bill 7
Read moreOn December 2, 2025, the Protecteur du citoyen sent a letter to the Commission des finances publiques. It comments on Bill 7 – An Act to reduce bureaucracy, increase state efficiency and reinforce the accountability of senior public servants.
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December 2, 2025Childcare for your child: options and registration
Read moreAre you a new or expecting parent? Finding childcare services for your child is definitely one of your priorities. Here’s what you need to know.
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November 18, 2025Caregivers: getting support to provide better care
Read moreCaregivers play a vital but also very demanding role. This is why there are measures in place to offer them help and support when needed. Are you familiar with them?
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November 10, 2025Emergency: listen to people who come back to triage
Read moreA woman files a complaint against a hospital because the triage nurse did not listen when the woman came back to see her.
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November 6, 2025Situation Report: Implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec
Read moreOn November 6, 2025, the Protecteur du citoyen published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress.
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November 3, 2025
Reaction to Bill 109
Read moreOn October 29, 2025, the Protecteur du citoyen sent a letter to the Commission de la culture et de l’éducation in which he commented on Bill 109 – An Act to affirm the cultural sovereignty of Québec and to enact the Act respecting the discoverability of French-language cultural content in the digital environment.
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