1. October 31 2017
    Special report

    In a special investigation report published on October 31, 2017, the Québec Ombudsman delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.

  2. October 30 2017
    Investigation result

    An elderly woman was transferred from a CHSLD to an intermediate resource against her will. Her son complained to the Québec Ombudsman.

  3. October 24 2017
    Reaction to bills and draft regulations

    The Québec Ombudsman presented a brief to the National Assembly’s Committee on Institutions concerning Bill 107 – Act to increase the jurisdiction and independence of the Anti-Corruption Commissioner and the Bureau des enquêtes indépendantes to grant certain benefits to cooperating witnesses.

  4. October 23 2017
    Investigation result

    A woman applied to Retraite Québec for a surviving spouse’s pension. Nearly two years later, no decision had been made. She complained to the Québec Ombudsman.

  5. October 18 2017
    Useful tip

    If you are a person with a disability, you have the right to public documents and services on equal terms.

  6. October 17 2017
    Intervention report

    The Québec Ombudsman received a report concerning the hasty transfer of a person with an intellectual disability to a new residential resource.

  7. October 16 2017
    Investigation result

    A woman who had had a road accident was denied an income replacement indemnity. She complained to the Québec Ombudsman.

  8. October 13 2017
    Intervention report

    Further to several reports received, the Québec Ombudsman conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.

  9. October 10 2017
    Investigation result

    A couple over age 75 registered on the waiting list to find a family doctor. They were told that the wait time was at least a year. Considering this delay unreasonable, they complained to the Québec Ombudsman.

  10. October 4 2017
    Useful tip

    Completely unacceptable. And yet, elder abuse happens more often than we think.

276 results