- October 31 2017Special report
In a special investigation report published on October 31, 2017, the Québec Ombudsman delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.
- October 30 2017Investigation result
An elderly woman was transferred from a CHSLD to an intermediate resource against her will. Her son complained to the Québec Ombudsman.
- October 24 2017Reaction to bills and draft regulations
The Québec Ombudsman presented a brief to the National Assembly’s Committee on Institutions concerning Bill 107 – Act to increase the jurisdiction and independence of the Anti-Corruption Commissioner and the Bureau des enquêtes indépendantes to grant certain benefits to cooperating witnesses.
- October 23 2017Investigation result
A woman applied to Retraite Québec for a surviving spouse’s pension. Nearly two years later, no decision had been made. She complained to the Québec Ombudsman.
- October 18 2017Useful tip
If you are a person with a disability, you have the right to public documents and services on equal terms.
- October 17 2017Intervention report
The Québec Ombudsman received a report concerning the hasty transfer of a person with an intellectual disability to a new residential resource.
- October 16 2017Investigation result
A woman who had had a road accident was denied an income replacement indemnity. She complained to the Québec Ombudsman.
- October 13 2017Intervention report
Further to several reports received, the Québec Ombudsman conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.
- October 10 2017Investigation result
A couple over age 75 registered on the waiting list to find a family doctor. They were told that the wait time was at least a year. Considering this delay unreasonable, they complained to the Québec Ombudsman.
- October 4 2017Useful tip
Completely unacceptable. And yet, elder abuse happens more often than we think.