News | Protecteur du Citoyen


  1. July 5 2018

    The Québec Ombudsman has released its first conclusion further to a public integrity investigation into a disclosure of wrongdoings concerning the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec.

  2. July 3 2018
    Investigation result

    A citizen applied to the Ministère de l’Immigration, de la Diversité et de l’Inclusion to sponsor his spouse, who lived abroad. His application having been turned down, he complained to the Québec Ombudsman.

  3. June 28 2018
    Intervention report

    The Québec Ombudsman received reports concerning multiple failings in the quality of the services and the living environment at an intermediate resource.

  4. June 26 2018
    Investigation result

    A detainee who had a toothache was refused pain medication. She complained to the Québec Ombudsman.

  5. June 20 2018
    Useful tip

    Do you qualify?

  6. June 18 2018
    Investigation result

    A woman complained to the Québec Ombudsman because the CLSC’s occupational therapist had taken six months to process the woman’s application for adapted material.

  7. June 11 2018
    Investigation result

    A court judgement cancelled the support that a citizen had to pay to his ex-spouse. Revenu Québec interpreted the date of termination of the obligation to pay support incorrectly. The man complained to the Québec Ombudsman.

  8. June 6 2018
    Useful tip

    There is redress available if you have a complaint about a judge, a lawyer or a police officer.

  9. June 4 2018
    Investigation result

    A Tribunal administratif du travail decision confirmed that a woman was left with permanent physical impairment stemming from an occupational disease. Despite the decision, the CNESST refused to compensate her. She complained to the Québec Ombudsman.

  10. May 30 2018
    Reaction to bills and draft regulations

    In a letter to the Committee on Culture and Education, the Québec Ombudsman commented on a specific aspect of Bill 185 – Act to defer the next general school election and to allow the Government to provide for the use of a remote voting method.