In a letter to the Committee on Public Finance, Ombudsperson Marc-André Dowd commented on Bill 62 - Act mainly to diversify the acquisition strategies of public bodies and increase their agility in carrying out infrastructure projects.
A citizen lodged a complaint against Retraite Québec which was slow to issue her surviving spouse’s pension.
The Protecteur du citoyen intervened concerning three intermediate resources for vulnerable adults. All the resources were under contract with CIUSSS de la Mauricie-et-du-Centre-du-Québec.
A citizen lodged a complaint against a hospital that had lost her clothes.
A citizen filed a complaint against the facility where he was incarcerated because he had no access to a washer nor to a dryer.
In a letter to the Committee on Land and the Public Domain, Ombudsperson Marc-André Dowd commented on Bill 45 – Act to amend the Act respecting safety in sports mainly to better protect the integrity of persons in recreation and sports.
The relative of a citizen at the end of life lodged a complaint against a hospital that charged the citizen for his private room.
On March 27, 2024, Ombudsperson Marc-André Dowd commented on Bill 53 - Act to enact the Act respecting protection against reprisals related to the disclosure of wrongdoings and to amend other legislative provisions before a parliamentary committee.
The Protecteur du citoyen intervened at the Hôtel-Dieu Shelter in Montréal, which provides emergency accommodation for the homeless. The purpose of the intervention was to verify the quality of the services offered there.
A road accident victim filed a complaint against the Société de l’assurance automobile du Québec (SAAQ) when it forgot to adjust his compensation.
