- May 14 2018Investigation result
A woman had a traffic accident and sustained several injuries. The SAAQ refused to acknowledge the connection between the accident and the impairments she was experiencing. She complained to the Québec Ombudsman.
- May 7 2018Intervention report
The Québec Ombudsman received a report concerning failings in the care and services provided at Résidence Bellerive, a private seniors’ residence under agreement with Centre intégré universitaire de santé et de services sociaux de l’Est-de-l’Île-de-Montréal.
- May 7 2018Investigation result
A woman felt that her husband, who had dementia, had been subjected to excessive means of control during a hospital stay. She complained to the Québec Ombudsman.
- May 2 2018Useful tip
Whether for mowing lawns, summer practicums or a job while studying, there are safety standards.
- April 30 2018Investigation result
An immigration candidate found out two years later that his file had been closed due to non-compliance. He complained to the Québec Ombudsman.
- April 23 2018Investigation result
A detainee who was taking antibiotics was transferred to another correctional facility where she was not given her medication. She complained to the Québec Ombudsman.
- April 18 2018Intervention report
In an intervention report released on April 18, 2018, the Québec Ombudsman criticized the disparities in billing for hospital rooms.
- April 18 2018Useful tip
Ward, semi-private room or private room? Before being hospitalized, it’s a good idea to find out about the conditions and costs for each formula.
- April 16 2018Investigation result
A woman learned that the subsidy she would receive from the CLSC was lower than what the social worker told her it would be. She complained to the Québec Ombudsman.
- April 12 2018Reaction to bills and draft regulations
In a letter to the Committee on Labour and the Economy, the Québec Ombudsman commented on Bill 173 – Act mainly to introduce a basic income for persons with a severely limited capacity for employment.