News | Protecteur du Citoyen

News

  1. February 3 2020
    Investigation result

    A mother used cannabis regularly and did not want to stop. A nurse therefore advised her to stop breastfeeding. However, the mother’s physician had not told her the same thing. The mother complained to the Québec Ombudsman.

  2. January 30 2020
    News

    On January 30, 2020, the Québec Ombudsman released a new public integrity investigation conclusion.

  3. January 29 2020
    Useful tip

    Are you paying a surcharge on the basic amount for subsidized childcare? Not any more.

  4. January 27 2020
    Investigation result

    A mother learned that Retraite Québec had suspended her child assistance payments. She complained to the Québec Ombudsman.

  5. January 24 2020
    Reaction to bills and draft regulations

    In a letter to the Minister of Justice and the Minister of Health and Social Services, the Ombudsperson commented on Bill 31.

  6. January 20 2020
    Investigation result

    In a hospital, an end-of-life patient shared a room with an agitated man. A family member complained to the Québec Ombudsman to speak out against the situation.

  7. January 15 2020
    Useful tip

    Québec Ombudsman, student ombudsman, municipal ombudsman… Here’s for a better idea of the difference between them.

  8. January 13 2020
    Investigation result

    A man whose residence was flooded received an amount of money from the Ministère de la Sécurité publique. Considering this amount insufficient, he complained to the Québec Ombudsman.

  9. January 6 2020
    Investigation result

    A child with a severe disability was not getting all the home support hours to which he had the right. His exhausted parents complained to the Québec Ombudsman to criticize the lack of services.

  10. December 16 2019
    Investigation result

    A citizen noticed that Revenu Québec had seized her Canada child benefit. Aware that the agency was not allowed to seize these amounts, she complained to the Québec Ombudsman.