To contact us
To file a complaint
Phone us or use our complaint form that is available at all times:
Toll-free across Québec: 1-800-463-5070
Québec City: (418) 643-2688
Our offices are open Monday to Friday from 8:30 a.m. to noon and from 1 p.m. to 4:30 p.m.
The Québec Ombudsman’s services are free and complaints are handled confidentially.
Our complaint forms are secure, so your personal information is protected.
To send documents for a complaint already being handled
To safely send documents for a complaint already being handled by the Québec Ombudsman:
Offices of the Québec Ombudsman
800, place D’Youville
Québec (Québec) G1R 3P4
1080, côte du Beaver Hall
10e étage, bureau 1000
Montréal (Québec) H2Z 1S8 Canada
Fax : 1-866-902-7130
Email address : firstname.lastname@example.org
(To send a complaint or report, use our secure complaint form instead.)