The Québec Ombudsman commits to respecting your privacy and ensuring that your personal information is protected.
All the personal information conveyed by people who use our site is confidential. It is protected and processed in accordance with the Act respecting access to documents held by public bodies and the Protection of personal information.
Collecting and using personal information
Only authorized Québec Ombudsman employees have access to your personal information. This access is only granted for the exercise of their functions and for the tasks they must carry out.
Electronic messages are processed using the same privacy measures as regular mail.
For your security, do not email any information unless your connection is secure. A connection is secured when the security seal (closed padlock or key) is displayed in your browser’s address bar. The address must start with "https."
If you send us personal information by email or by means of one of our online forms, we will only use the information required to respond to your message. Our online forms are secured to protect your personal information.
For security reasons, we will not reply by email to requests which contain personal and confidential information without notice.
On Messenger, Facebook or any other platform used by the Québec Ombudsman, the information exchanged is not subject to our privacy rules. For your security, it is better to exchange confidential information only by means of our online forms.