Investigation conclusions

For each disclosure or report it receives, the Québec Ombudsman determines whether or not it can investigate. At the end of an investigation, if we see that wrongdoing has occurred, we make recommendations. We make them to the responsible authorities so that the situation is corrected or the problem is denounced. Here are investigation conclusions that show how our interventions are carried out.

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  1. October 27, 2022
    Health and social services

    Shortstaffing at CLSC Naskapi

    The Québec Ombudsman received a report about CLSC Naskapi, located near Schefferville. Staff shortages had allegedly caused service ruptures. The supervision of the staff was also at issue. The Québec Ombudsman decided to intervene.

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  2. June 2, 2022
    Health and social services

    Intervention with McGill University Health Centre

    The Québec Ombudsman was informed about worrisome problems with the care delivered at Montreal Children’s Hospital. It decided to intervene with McGill University Health Centre, which is responsible for the care and services provided at the hospital.

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  3. March 31, 2022
    Health and social services

    Intervention at CIUSSS de l'Est-de-l'Île-de-Montréal

    The Québec Ombudsman received a report about the emergency room at Hôpital Santa Cabrini Ospedale, in Montréal. Every month, hundreds of people remain longer than the 24-hour limit set by the Department. The Québec Ombudsman decided to intervene.

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