Investigation conclusions

For each disclosure or report it receives, the Québec Ombudsman determines whether or not it can investigate. At the end of an investigation, if we see that wrongdoing has occurred, we make recommendations. We make them to the responsible authorities so that the situation is corrected or the problem is denounced. Here are investigation conclusions that show how our interventions are carried out.

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  1. March 16, 2023
    Health and social services

    Intervention at Hôpital de Sept-Îles

    The Québec Ombudsman received a report about the safety and quality of care at Hôpital de Sept-Îles. This hospital reports to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord. The Québec Ombudsman decided to intervene with the CISSS.

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  2. February 23, 2023
    Health and social services

    Intervention at Hôpital de Granby

    The Québec Ombudsman received a report about Centre intégré universitaire de santé et de services sociaux (CIUSSS) de l’Estrie. Seemingly, the supervision of people with symptoms of dementia at Hôpital de Granby, which reports to the CIUSSS, was inadequate. The Québec Ombudsman decided to intervene.

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  3. October 27, 2022
    Health and social services

    Shortstaffing at CLSC Naskapi

    The Québec Ombudsman received a report about CLSC Naskapi, located near Schefferville. Staff shortages had allegedly caused service ruptures. The supervision of the staff was also at issue. The Québec Ombudsman decided to intervene.

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