Accessibility | Protecteur du Citoyen


The Québec Ombudsman and accessibility of its website

Even though the Québec Ombudsman is not subject to Government of Québec accessibility standards for websites, the Québec Ombudsman makes an effort to comply with them so that our site is user-friendly for people with permanent or temporary disabilities.

A disability that limits access to web content can be:

  • visual

  • motor (difficulty using a mouse or keyboard)

  • auditory

  • cognitive or neurological (dyslexia or difficulty reading)

  • speech-related

Compliance with accessibility standards

Most of the content on this site complies with Government of Québec accessibility standards.

  • The home page and the pages available through the navigation menu comply with the standard on website accessibility (SGQRI 008-01).

  • Most PDF documents on the website since April 1, 2013, comply with the standard on downloadable document accessibility (SGQRI 008-02), except for certain tables or images in tables.

  • Most of the multimedia content on our website complies with the standard on website multimedia accessibility (SGQRI 008-03).


If you have trouble navigating our website, you can phone our offices for help:

Québec City : (418) 643-2688

Toll-free :  1-800-463-5070 

Monday to Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.