The Protecteur du citoyen and the accessibility of its website

Most of the content on this site complies with the Government of Québec website accessibility standard (SGQRI 008 3.0). Even though we are not legally required to comply with this standard, the Protecteur du citoyen tries to do so. We want our site to be user-friendly for people with permanent or temporary disabilities.

A disability that limits access to web content can be:

  • visual;
  • motor (difficulty using a mouse or keyboard);
  • auditory;
  • cognitive or neurological (dyslexia or difficulty reading);
  • speech-related.


If you have trouble navigating our website, you can phone our offices for help:

Québec City: 418 643-2688
Toll-free:  1-800-463-5070
Monday to Friday, 8:30 a.m. to 4:30 p.m.