The Québec Ombudsman
Contact us by phone
Monday to Friday
8:30 a.m. to noon
and 1 p.m. to 4:30 p.m.
A Bill that facilitates the disclosure
of wrongdoings within public bodies
The Québec Ombudsman presented a brief as part of the hearings on Bill 87, An Act to facilitate the disclosure of wrongdoings within public bodies.
The Bill provides that any person may contact the Québec Ombudsman to disclose information that could show that a wrongdoing has been committed or is about to be committed within a public body. The Québec Ombudsman would be empowered to investigate these allegations.
"I feel that the employee who handled my application was disrespectful."
"I can’t seem to be able to have my health insurance card renewed."
"I’m not getting all the home support hours I should have."
''I received a notice of non-payment by mistake.''
"I received a hospital room bill that I wasn’t informed about while I was hospitalized."
Is your situation different?
Frequently Asked Questions
Yes. You can ask the Québec Ombudsman for its help even if you are not a Canadian citizen or have permanent resident status. For example, you can file a complaint if you want to immigrate to Québec, so long as your complaint concerns a public service of the Government of Québec, in other words, a department, an agency or an institution that is part of the health and social services...
Yes. If a member of your family, one of your friends or an organization cannot lodge a complaint, you can do so for them. However, if you want to be informed about the Québec Ombudsman’s conclusions, the person or organization has to fill out the Power of Attorney form (PDF, 124 Ko) for that purpose beforehand.