The Québec Ombudsman

Contact us by phone

1-800-463-5070

Monday to Friday

8:30 a.m. to noon
and 1 p.m. to 4:30 p.m.

Common complaints

"The personal care that my mother is getting at a CHSLD seems inadequate to me."
 

Other examples of inadequate services

"Retraite Québec gave me insufficient information about my pension assessment."
 

Other examples of incomplete information

" The hospital has refused to grant me physiotherapy and has referred me to a private clinic instead."
 

Other examples of infringement of rights

"I got a notice of assessment from Revenu Québec that seems unfair."
 

Other examples of financial damage

"I can’t seem to be able to have my health insurance card renewed. "
 

Other examples of wait times

News

All news

July 20 2016
Useful tip
Do you know that there are free information sessions on post-separation parenting?
July 6 2016
Useful tip
Did you know that people who do not have a driver’s licence are also subject to demerit points ?