Protecteur du citoyen

What do you want to do?

File a complaint about a government department or agency.

File a complaint

Examples

The CNESST has refused to reimburse for the cost of my medication.

I received a notice of non-payment by mistake.

File a complaint about the health and social services network.

For more information

Examples

The personal care that my father is getting at a CHSLD seems inadequate to me.

I waited more than 10 hours at the emergency room even though my condition was serious.

Speak out against a wrongdoing within a public body.

Speak out

Examples

A colleague uses a public vehicle for personal purposes.

You believe that a manager responsible for a call for tenders which you bid on gave insider information to a competitor.

A director awards a subsidy to someone he or she knows.

Find out more about the Québec Ombudsman.

See the Québec Ombudsman’s reports and investigations.

Phone us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

VIDEO - File a complaint with the Québec Ombudsman

Do you have a problem with Québec public services? Find out how to file a complaint.

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Frequently asked questions