Protecteur du citoyen

What do you want to do?

File a complaint about a government department or agency.

File a complaint

Examples

I feel like it’s taking forever to find out whether I qualify for financial assistance.

My neighbour is a polluter and the Department in charge of the file isn’t doing anything about it.

I have to pay back an amount I thought I was eligible for.

File a complaint about the health and social services network.

For more information

Examples

My daughter, who has mental health problems, has just been expelled from the centre where she was lodged.

The CLSC didn’t warn me before it cut the number of housekeeping hours I was eligible for.

I feel that the staff at a CHSLD are too informal with a relative of mine.

Speak out against a wrongdoing within a public body.

Speak out

Examples

An agency circumvents safety rules and endangers its staff.

Your co-worker is not qualified to do the job safely.

Your boss bought posh office furniture for himself out of his budget as a manager.

Find out more about the Québec Ombudsman.

See the Québec Ombudsman’s reports and investigations.

Phone us at 1-800-463-5070, Monday to Friday, from 8:30 a.m. to 4:30 p.m.

VIDEO - Whistleblowers: Your disclosure is safe with us

The Québec Ombudsman handles disclosures of public integrity wrongdoings. Find out more.

News

Reaction to Bill 23 June 9, 2023
Brief on implementing the Act to facilitate the disclosure of wrongdoings relating to public bodies May 31, 2023
When in doubt, Student Financial Assistance must follow up as required May 29, 2023

All News

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Frequently Asked Questions

Make a complaint

Can I file a complaint if I am not a Canadian citizen or Québec resident?

If I have a complaint regarding a merchant, where do I go?

Frequently asked questions

Whistleblowers

How am I protected against reprisal?

Do I quality for access to legal advice?

Frequently asked questions

The Québec Ombudsman ensures that your rights are upheld whenever you interact with public services.

Home

What do you want to do?

News

Useful Tips

Disabilities and employment: making it easier to get into the job market

Does the amount of your notice of assessment from Revenu Québec seem off?

Frequently Asked Questions

Make a complaint

Whistleblowers