Discover the Québec Ombudsman’s findings concerning Québec’s public services.
The Québec Ombudsman can help you. As a second instance.
For more information about the health and social services network
The Québec Ombudsman can help you.
Make a disclosure to the Québec Ombudsman. In complete confidentiality.
In 1969, the Québec Ombudsman appeared on the scene to ensure that people’s rights were upheld in interacting with Québec public services.
1-800-463-5070
Monday to Friday
8:30 a.m. to 4:30 p.m.
Are you a non-teaching special education professional? Do you work with elementary-school students with special needs? The Québec Ombudsman wants to hear from you.
"The hospital has refused to grant me physiotherapy and has referred me to a private clinic instead."
"I feel like it’s taking forever to find out whether I qualify for financial assistance."
"I disagree with the SAAQ about the amount of compensation I should have."
"I received a hospital room bill that I wasn’t informed about while I was hospitalized."
All frequently asked questions
Yes. You can ask the Québec Ombudsman for its help even if you are not a Canadian citizen or have permanent resident status.
We examine the facts impartially and confidentially.
The Québec Ombudsman cannot step in when complaints have to do with the federal government.
Yes. Section 20 of the Public Protector Act specifies that every person who applies to have the Québec Ombudsman intervene must give his or her name, address and telephone number.
The Special Committee on the Rights of the Child and Youth Protection is currently holding public hearings. On December 5, 2019, the Québec Ombudsman presented a brief.
The Québec Ombudsman learned that someone who had just registered with a family doctor had to start the process of registering on the Québec Family Doctor Finder (GAMF) from scratch. The Québec Ombudsman decided to intervene on its own initiative.