News

A man in an addiction resource underwent a urine test to prove he had not consumed alcohol. Even though the results were inconclusive, the resource claimed that he had had a drink. The man swore it was not true and complained to the Québec Ombudsman.

Several measures have been announced since the onset of the COVID-19 pandemic. Here’s an overview.

Several measures have been announced since the onset of the COVID-19 pandemic. Here’s an overview.

Supernurses have new powers. For example, they can diagnose common illnesses based on their expertise.

A woman complained about a CHSLD to the Québec Ombudsman. An investigator was assigned the file but could not do his job due to a problem that arose.

During this COVID-19 pandemic, it is important to remember that your pharmacist has new powers.

A citizen who wanted his name changed did so successfully. Afterwards, he asked the Société de l’assurance automobile du Québec (SAAQ) to change the information in his file. When it refused, the man complained to the Québec Ombudsman.

Due to the exceptional circumstances stemming from COVID-19, our offices are currently closed. We urge you to file your complaint using our online form. Only requests concerning the health and safety of individuals are handled. Thank you for understanding.

An organization called the police to take a dangerous citizen to the hospital, which they did quickly. The man said that he had not deserved such treatment. He complained to the Québec Ombudsman.

Do you have a physical impairment? A disabled parking permit could make your life easier.