News

A person complained about having been wrongly considered unavailable for surgery.

Have you been charged fees that you feel were unfair after going to a hospital or clinic?

On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.

The Québec Ombudsman received a report concerning emergency services at Hôpital d’Amqui (Centre intégré de santé et de services sociaux (CISSS) du Bas-Saint-Laurent).

A woman had been sexually assaulted. She applied for assistance from the Direction de l’indemnisation des victimes d’actes criminels (DIVAC). Because she did not get the compensation to which she felt she was entitled regularly, she complained to the Québec Ombudsman.

Even if accessory costs are prohibited now, you may be charged certain fees.

The Québec Ombudsman was informed that many people had been waiting for a long time for MRI tests or CT scans at Centre hospitalier de l’Université de Montréal (CHUM).

The SAAQ suspended the driver’s licence of an elderly man for medical reasons. He complained to the Québec Ombudsman.

The defendant had allegedly misused the agency’s funds or property, had not complied with the rules for the awarding of contracts, and had been in conflict of interest.

The Québec Ombudsman received a report describing flaws in medication management at protection and rehabilitation centres for youth with social maladjustments.