News

A woman looking at her computer whilst holding some papers in one hand.

June 30, 2026

Useful tip

Applying for social assistance or social solidarity benefits: How to proceed

Do you think you may be eligible for last-resort financial assistance, but are unsure how to apply? You can get help with your application.

June 11, 2026

Bills and legislation

Reaction to the draft Regulation to amend the Regulation under the Act respecting the Québec correctional system

On June 5, 2026, the Protecteur du citoyen sent a letter to the Minister of Domestic Security. It commented on the draft Regulation to amend the Regulation under the Act respecting the Québec correctional system.

June 8, 2026

Bills and legislation

Reaction to the draft Regulation respecting the operation of private seniors’ residences

On June 5, 2026, the Protecteur du citoyen sent a letter to the Minister of Health and Minister responsible for Seniors and Caregivers, in which it expressed its concerns regarding the draft Regulation respecting the operation of private seniors’ residences.

June 4, 2026

Special Reports

Pathways of First Nations and Inuit Children, Youth and Families in Youth Protection in Québec

On June 4, 2026, Québec Ombudsperson Marc-André Dowd published the second follow-up report on the calls for action issued by the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.

image-rapport-gestion-cas-complexe-detention

May 27, 2026

Special Reports

Investigation into the management of complex cases in Québec’s detention facilities

On May 27, 2026, Ombudsperson Marc-André Dowd released an investigation report on the management of complex cases in Québec’s detention facilities.

May 11, 2026

News

Investigation on the use of AI in public services: call for briefs

The Protecteur du citoyen is investigating the use of artificial intelligence (AI) and computer algorithms in Québec public services. To this end, the Protecteur du citoyen is inviting researchers, organizations and people with relevant expertise to submit a brief.

Illustration of a document with an orange line associated with an exclamation mark icon.

May 11, 2026

Revenu Québec: be careful not to put a file on hold too soon

A person filed a complaint against Revenu Québec for taking too long to update the first name in their file.

May 7, 2026

Bills and legislation

Reaction to Bill 23

On May 7, 2026, the Protecteur du citoyen presented a brief to the Committee on Health and Social Services. The document relates to Bill 23, An Act mainly to provide better support to persons whose mental state could present a risk for their own safety or that of others.

A teenage girl has her blood pressure taken by a doctor.

May 6, 2026

Useful tip

Healthcare: can your 14-year-old child refuse it?

When healthcare and social services professionals want to provide care to a child, they must first consult the child’s parents. However, if the youth is 14 or over, their own consent to receive care is usually enough. Here’s what you need to know.

Un homme en fauteuil roulant regarde son transport adapté stationné dans la rue.

April 27, 2026

Paratransit: be sure to check with the person concerned before booking

A man files a complaint against a rehabilitation centre that booked him a very expensive paratransit services.

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