The Protecteur du citoyen received a report about the psychiatric unit of Hôpital du Centre-de-la-Mauricie in Shawinigan. Staff allegedly used control measures too quickly and the attitude of some nursing staff was inappropriate. The Protecteur du citoyen decided to intervene.
On November 30, 2024, the Protecteur du citoyen became a reporting centre for disclosures of wrongdoing within a public body. It is also the point of contact for all reprisal complaints following a disclosure.
The Protecteur du citoyen received a report about CLSCs in the regions of Quebec, Charlevoix and Portneuf. Shortcomings were allegedly observed in the services offered to people suffering from a spinal cord injury. The Protecteur du citoyen conducted an investigation.
A person filed a complaint against a CHSLD for using medication too often to control a man in its care.
If you’ve been subjected to sexual violence, it’s up to you to decide whether to lodge a complaint. There’s no time limit for doing so, and there are legal remedies available.
Since October 30, 2024, it’s been possible to request medical aid in dying even though you don’t want to receive it soon. Several conditions apply.
A citizen lodged a complaint against the SAAQ, which debited more than $500 for no reason.
In the event of separation or death, de facto spouses don’t have the same rights as married couples. Here's what you need to know.
On October 15, 2024, the Protecteur du citoyen sent a letter to the Minister of the Environment, the Fight Against Climate Change, Wildlife and Parks. In it, he commented on the updated rules for better protecting property and people against flooding and watercourse movement.
In a letter to the Committee on Labour and Economy, the Ombudsperson commented on Bill 71 - Act to improve support for persons and to simplify the social assistance regime.
