A person complained about a private senior’s residence. The service quality and complaints commissioner handled the complaint but the residence was uncooperative. Disappointed by the commissioner’s conclusions, the person contacted the Québec Ombudsman.
On July 1, 2021, new stricter safety rules for residential swimming pools came into force. Here is what you need to remember.
The Québec Ombudsman received a disclosure of wrongdoings involving a public body. A scheme to increase the remuneration offered to a future employee was allowed by a person in a position of authority. This increase was against the applicable rules.
The Québec Ombudsman was informed about problems related to certain care procedures and services at Hôpital de Matane. It decided to intervene.
A citizen said the Revenu Québec was taking too long time to process her tax return and this was preventing her from getting her family allowance. She complained to the Québec Ombudsman.
The Québec Ombudsman is unveiling its new website.
A woman with a mental disorder had been receiving services from a community organization. After a conflict occurred, she was expelled. As she saw it, the caseworker who asked her to leave had disrespected her. She complained to the Québec Ombudsman.
Pandemic or no pandemic, you have rights as a health and social services user even if you live in a CHSLD.
A detainee underwent 24 strip searches in a mere four days. The Québec Ombudsman heard about this and decided to intervene.
Are you taking care of an elderly parent? Does your child have a disability? There are measures that can make things easier for you.
