News | Protecteur du Citoyen

News

  1. March 20 2019
    Useful tip

    As of April 18, 2019, car safety seats will be mandatory for all children until the age of 9.

  2. March 18 2019
    Investigation result

    A citizen in distress contacted an addiction rehabilitation centre (CRD). The needs assessment meeting was scheduled for several weeks later. Dissatisfied, he complained to the Québec Ombudsman.

  3. March 11 2019
    Investigation result

    A citizen entered her name in an Internet search engine. She discovered that her father had recognized their filiation years after her birth. A family member of the citizen complained to the Québec Ombudsman.

  4. March 4 2019
    Investigation result

    A woman with cancer had to wait for hours at the emergency room. Even though she felt tired, she was denied a stretcher. A family member complained to the Québec Ombudsman.

  5. February 27 2019
    Reaction to bills and draft regulations

    The Ombudsperson commented on Bill 9 to the Committee on Citizen Relations.

  6. February 27 2019
    Useful tip

    If you feel that a public service’s wait times are too long, you can contact the Québec Ombudsman.

  7. February 25 2019
    Investigation result

    An attorney felt that he did not have enough privacy to talk with his courthouse clients. He complained to the Québec Ombudsman.

  8. February 21 2019
    Reaction to bills and draft regulations

    The Ombudsperson commented on Bill 8 to the Committee on Institutions.

  9. February 18 2019
    Investigation result

    A person with a disability who lived in a CHSLD requested material adapted to his or her condition. Three years later, the resident still had not gotten anything, so the person asked the Québec Ombudsman for help.

  10. February 13 2019
    Reaction to bills and draft regulations

    In a letter to the Committee on Health and Social Services, the Québec Ombudsman commented on a specific aspect of Bill 2, Act to tighten the regulation of cannabis.