News | Protecteur du Citoyen

News

  1. November 19 2018
    Investigation result

    A person complained about having been wrongly considered unavailable for surgery.

  2. November 14 2018
    Useful tip

    Have you been charged fees that you feel were unfair after going to a hospital or clinic?

  3. November 13 2018
    News

    On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.

  4. November 13 2018
    Intervention report

    The Québec Ombudsman received a report concerning emergency services at Hôpital d’Amqui (Centre intégré de santé et de services sociaux (CISSS) du Bas-Saint-Laurent).

  5. November 12 2018
    Investigation result

    A woman had been sexually assaulted. She applied for assistance from the Direction de l’indemnisation des victimes d’actes criminels (DIVAC). Because she did not get the compensation to which she felt she was entitled regularly, she complained to the Québec Ombudsman.

  6. November 7 2018
    Useful tip

    Even if accessory costs are prohibited now, you may be charged certain fees.

  7. November 7 2018
    Intervention report

    The Québec Ombudsman was informed that many people had been waiting for a long time for MRI tests or CT scans at Centre hospitalier de l’Université de Montréal (CHUM).

  8. November 5 2018
    Investigation result

    The SAAQ suspended the driver’s licence of an elderly man for medical reasons. He complained to the Québec Ombudsman.

  9. November 5 2018
    News

    The defendant had allegedly misused the agency’s funds or property, had not complied with the rules for the awarding of contracts, and had been in conflict of interest.

  10. October 30 2018
    Intervention report

    The Québec Ombudsman received a report describing flaws in medication management at protection and rehabilitation centres for youth with social maladjustments.