News

Someone learned that they would no longer receive last-resort financial assistance. The explanation was that they owned a building of too great a value. The person complained to the Québec Ombudsman.

On January 14, 2021, the Québec Ombudsman released a new public integrity investigation conclusion.

Are you a biological or an adoptive parent awaiting a child? The Québec Parental Insurance Plan (QPIP) has just been improved.

An informal caregiver wanted to see a social worker, but her CLSC denied her request. The woman complained to the Québec Ombudsman.

In Québec, most wage earners are entitled to a day’s pay for each statutory holiday. But there are exceptions.

As part of an investigation into the first wave of COVID-19 in CHSLDs, the Québec Ombudsman has published a Progress Report that gives the floor to those who experienced the crisis firsthand.

A citizen contacted Retraite Québec to obtain the surviving spouse’s pension. She provided several pieces of evidence proving her spouse’s death and their relationship, but the agency asked for more. The woman complained to the Québec Ombudsman.

Adopting a child? You now have the right to more benefit weeks.

A hospitalized person said that she had been assaulted by another service user. Feeling that she should have been better protected, she complained to the Québec Ombudsman.

Québec’s health insurance card is required everywhere where care covered by the public plan is provided. Presenting a valid card is the only way of being sure that you do not have to pay out of pocket on the spot.