- January 20 2020Investigation result
In a hospital, an end-of-life patient shared a room with an agitated man. A family member complained to the Québec Ombudsman to speak out against the situation.
- January 15 2020Useful tip
Québec Ombudsman, student ombudsman, municipal ombudsman… Here’s for a better idea of the difference between them.
- January 13 2020Investigation result
A man whose residence was flooded received an amount of money from the Ministère de la Sécurité publique. Considering this amount insufficient, he complained to the Québec Ombudsman.
- January 6 2020Investigation result
A child with a severe disability was not getting all the home support hours to which he had the right. His exhausted parents complained to the Québec Ombudsman to criticize the lack of services.
- December 16 2019Investigation result
A citizen noticed that Revenu Québec had seized her Canada child benefit. Aware that the agency was not allowed to seize these amounts, she complained to the Québec Ombudsman.
- December 11 2019Useful tip
Planning a long trip outside Québec? The length of your stay could affect your insurance.
- December 10 2019Reaction to bills and draft regulations
In a letter to the Minister of Municipal Affairs and Housing, the Ombudsperson commented on the draft By-law to amend the By-law respecting the conditions for the leasing of dwellings in low-rental housing.
- December 9 2019Investigation result
At a hospital emergency room, a woman learned that a relative had been sent to another section. Disagreeing with the decision, she complained to the Québec Ombudsman.
- December 5 2019News
The Special Committee on the Rights of the Child and Youth Protection is currently holding public hearings. On December 5, 2019, the Québec Ombudsman presented a brief.
- December 2 2019Intervention report
The Québec Ombudsman learned that someone who had just registered with a family doctor had to start the process of registering on the Québec Family Doctor Finder (GAMF) from scratch. The Québec Ombudsman decided to intervene on its own initiative.