A man files a complaint against the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs for refusing to grant him financial assistance under the Chauffez vert program.
On December 2, 2025, the Protecteur du citoyen sent a letter to the Commission des finances publiques. It comments on Bill 7 – An Act to reduce bureaucracy, increase state efficiency and reinforce the accountability of senior public servants.
Are you a new or expecting parent? Finding childcare services for your child is definitely one of your priorities. Here’s what you need to know.
Caregivers play a vital but also very demanding role. This is why there are measures in place to offer them help and support when needed. Are you familiar with them?
A woman files a complaint against a hospital because the triage nurse did not listen when the woman came back to see her.
On November 6, 2025, the Protecteur du citoyen published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress.
On October 29, 2025, the Protecteur du citoyen sent a letter to the Commission de la culture et de l’éducation in which he commented on Bill 109 – An Act to affirm the cultural sovereignty of Québec and to enact the Act respecting the discoverability of French-language cultural content in the digital environment.
The Protecteur du citoyen intervened after receiving a report concerning the quality and safety of the care provided at Hôpital de Hull. The reported problems concerned, in particular, user assessment and monitoring in various hospital units.
On October 17, 2025, the Ombudsperson sent a letter to the Minister Responsible for Housing. In this letter, he comments on three draft regulations respecting residential leases.
A citizen filed a complaint against the Société d’habitation du Québec, which had refused to reimburse her for the repair of her garage door.
