The Protecteur du citoyen intervened after receiving a report concerning the quality and safety of the care provided at Hôpital de Hull. The reported problems concerned, in particular, user assessment and monitoring in various hospital units.
On October 17, 2025, the Ombudsperson sent a letter to the Minister Responsible for Housing. In this letter, he comments on three draft regulations respecting residential leases.
A citizen filed a complaint against the Société d’habitation du Québec, which had refused to reimburse her for the repair of her garage door.
Since June 30, 2025, certain unmarried couples may be in a parental union. Their rights in this situation are very different from those of couples in a de facto union. Here’s what you need to know.
In a letter sent to the President and Chief Executive Officer of Santé Québec on September 26, 2025, the Protecteur du citoyen comments on the draft Regulation respecting surgical services.
A man filed a complaint against a CHSLD for failing to provide him with important information on a relative.
On September 12, 2025, the Québec Ombudsperson sent a letter to the Minister responsible for Social Services in which he commented on the draft Regulation respecting the terms governing the use of monitoring mechanisms by certain users.
The Protecteur du citoyen intervened after receiving a report concerning the quality of services provided to people with serious behavioural disorders. These people are housed in continuous assistance resources of the Centre intégré de santé et de services sociaux de Lanaudière.
When school is back in session, school buses return on our roads. Here are the rules to follow to protect everyone’s safety, and especially the safety of our children.
The Protecteur du citoyen intervened following a report regarding the abusive application of control measures in various care units of Hôpital du Sacré-Cœur-de-Montréal.
