News

A woman had valuable objects stolen by a care attendant. The health institution refused to reimburse her for the losses incurred. She complained to the Québec Ombudsman.

What happens when end-of-life patients request medical aid in dying of their own volition?

A man wanted to buy land in the public domain. His application was refused and he did not understand why. He complained to the Québec Ombudsman.

At an emergency room, a man who was unwell fell twice. The staff saw it happen but did not follow the procedure for such a situation. The man complained to the Québec Ombudsman.

The purpose of palliative care is not to cure people, but rather to provide them with comfort until the very end.

A man wanted to claim the RénoVert tax credit. Not managing to obtain the signed document required by Revenu Québec, he wanted to prove his eligibility otherwise. The man complained to the Québec Ombudsman.

Have you ever contacted the Québec Ombudsman? The Québec Ombudsman would like to hear your thoughts about this experience and invites you to answer a short questionnaire.

A woman with a severe disability received home support, including being taken to the washroom. When the amount of time allotted for this task was shortened significantly, she complained to the Québec Ombudsman.

The Individual and Family Assistance Regulation was amended. Find out more about what has changed.

For two months, a student tried to call student financial assistance. When all her attempts failed, she complained to the Québec Ombudsman.