October 3, 2022
Real-life cases
Hospitals: better understand and respect the rights of transgender persons
A transgender woman filed a complaint against a hospital because some staff considered her a man.
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September 28, 2022Useful tip
Cell phones and driving: laying down the law
Read moreWhen you’re driving, you mustn’t use a cell phone or a portable electronic device. But what exactly does "use" mean? Let’s see.
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September 19, 2022Real-life cases
Social assistance: where you are may make all the difference
Read moreA man complained about the Ministère du Travail, de l'Emploi et de la Solidarité sociale, which had cancelled his benefits.
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September 14, 2022Useful tip
Hospitalization: what rooms cost
Read moreAs soon as you choose the type of room when you’re admitted to a hospital, you may be billed for the room. Here’s what you need to know.
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September 6, 2022Real-life cases
CLSC: the importance of keeping citizens informed
Read moreA mother filed a complaint against a CLSC which had not given her son proper support.
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August 30, 2022Useful tip
Student trainees: your workplace rights and protection
Read moreAre you getting workplace training as part of your studies? Paid or unpaid, workplace training has rules. It also affords protection. Let’s have a look.
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August 22, 2022Real-life cases
Revenu Québec: be careful to get the name right
Read moreA woman filed a complaint against Revenu Québec, which refused to correct her name on official documents.
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August 17, 2022Useful tip
Daycare, educational childcare, or home daycare: which one is the place for my child with a disability?
Read moreIn Québec, more than 11,000 preschoolers with disabilities attend subsidized childcare. See if the available measures apply to your situation.
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August 2, 2022Intervention report
Intervention with CISSS de la Montérégie-Ouest
Read moreThe Québec Ombudsman received a report about an intermediate resource that takes in adults with severe disabilities. It decided to intervene.
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July 13, 2022Intervention report
Intervention concerning Centre hospitalier affilié universitaire régional de Trois-Rivières
Read moreThe Québec Ombudsman received a report about a hospital in Trois-Rivières. It decided to intervene.
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