September 30, 2024
Consent to care: essential, even when patients are hospitalized against their will
A citizen lodged a complaint against a hospital where he was treated without consenting.
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September 24, 2024Bills and legislation
Reaction to Bill 67
Read moreIn a letter to the Committee on Institutions, the Ombudsperson commented on Bill 67 - Act to amend the Professional Code for the modernization of the professional system and to broaden certain professional practices in the field of health and social services.
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September 17, 2024Bills and legislation
Reaction to Bill 61
Read moreIn a letter to the Committee on Transportation and Environment, Ombudsperson Marc-André Dowd commented on Bill 61 – Act enacting the Act respecting Mobilité Infra Québec and amending certain provisions relating to shared transportation.
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September 11, 2024Useful tipLost or stolen items in hospital: who’s responsible?
Read moreHave you lost a piece of jewellery, earphones or a hearing aid during a hospital stay? In some cases, the institution may be held responsible. Here's what you need to know.
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September 3, 2024CNESST: when a mistake is noticed, it must be corrected without delay
Read moreA worker filed a complaint against the CNESST, which refused to quickly correct an error in her tax slip.
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August 28, 2024Useful tipAccessible parking permit: do I qualify?
Read moreAre you unable to get around independently or safely, even temporarily? You could be eligible for an accessible parking permit, whether you own a vehicle or not.
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August 21, 2024Health and social services
Intervention at CISSS de l'Outaouais concerning the Établissement de détention de Hull
Read moreThe Protecteur du citoyen received a report about the Établissement de détention de Hull. Seemingly, there were long wait times for healthcare and health service delivery. The Protecteur du citoyen decided to intervene.
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August 20, 2024Bills and legislation
Reaction to the draft Regulation to amend the Individual and Family Assistance Regulation
Read moreIn a letter to the Minister Responsible for Social Solidarity and Community Action, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Individual and Family Assistance Regulation.
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August 19, 2024End-of-life in a hospital: offer assistance but don’t forget about prescribed medication
Read moreA citizen filed a complaint against a hospital that may have left his family member alone just before he died.
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August 14, 2024Useful tipFinding your biological parents: how-to
Read moreIn Québec, anyone who was adopted can find out the identity of their biological parent or parent of origin.
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