November 14, 2016
Changes at the Protecteur du citoyen
In office for ten years, Ombudsperson Raymonde Saint-Germain is leaving the Protecteur du citoyen today. In the meantime, Mr. Claude Dussault will be the Acting Ombudsman.
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October 26, 2016
Intervention report concerning Centre hospitalier régional de Lanaudière
Read moreThe Protecteur du citoyen received a report concerning violation of the rights of users hospitalized on units 4C and 4D of Centre hospitalier régional de Lanaudière.
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September 15, 2016
Compensation for crime victims: for effective and prompt management of vulnerable people
Read moreIn an investigation report released on September 15, 2016, the Protecteur du citoyen homes in on the main problems concerning the public compensation system for crime victims (IVAC) and makes 33 recommendations that could be implemented without changing the current legal framework. -
June 27, 2016
Doors of users’ rooms locked at night at Institut Philippe-Pinel de Montréal
Read moreWithin the context of an investigation concerning Institut Philippe-Pinel de Montréal, on its own initiative the Protecteur du citoyen examined the question of locking the doors of patients’ rooms at night.
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February 18, 2016
Detention conditions, administration of justice and crime prevention in Nunavik
Read moreIn a report tabled today, the Protecteur du citoyen concluded that detention conditions are substandard, that the administration of justice should take the specific characteristics of the territory into better account, and that crime prevention measures are woefully lacking.
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December 1, 2015
Investigation into the delays for adapting the homes of persons severely disabled by a road accident
Read moreIn a report released today concerning the SAAQ, the Protecteur du citoyen called attention to wait times of more than two years before the homes of severely injured persons are adapted to their new condition.
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October 5, 2015
Formal opinion on the accessory costs in health and social services
Read moreThe Protecteur du citoyen espouses the principle and purpose of health and social services legislation, which is to promote access for all to health services of the best possible quality, regardless of the ability to pay.
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April 28, 2015
Home schooling: for better follow up of student learning
Read moreIn a report released today, the Protecteur du citoyen presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.
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March 24, 2015
Better integrated services in response to the needs of children with an intellectual disability or an autism spectrum disorder
Read moreThe Protecteur du citoyen presented its findings and recommendations concerning the health services and social services provided to children with an intellectual disability or an autism spectrum disorder.
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November 7, 2014
Make public education available to all children with a precarious immigration status
Read moreThe Protecteur du citoyen recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents' immigration status.
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