Further to several reports received, the Protecteur du citoyen conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.
The Protecteur du citoyen received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.
The Protecteur du citoyen received a report regarding the inadequate environment in which dialysis is provided to Hôpital Maisonneuve-Rosemont patients.
The Québec Bar Association has honoured Ombudsperson Marie Rinfret by awarding her the Mérite Christine-Tourigny 2017 prize.
Madam Marie Rinfret is the seventh in a line of ombudspersons. She succeeds Madam Raymonde Saint-Germain, who left office in November 2016.
The Protecteur du citoyen conducted an investigation into allegations of quotas on incontinence briefs in residential and long-term care centres (CHSLDs).
The Protecteur du citoyen received a report denouncing deficiencies in the care and services offered to Centre intégré de santé et de services sociaux de la Gaspésie users. The investigation it conducted concerned residential and long-term care centres as well as hospitals and CLSCs in the region.
Situations of violation of users' rights and of deficient service and care quality at Institut universitaire en santé mentale de Montréal were reported to the Protecteur du citoyen.
Are you a parent? Have you already filed a complaint in school or with the student ombudsman because you were dissatisfied or your child experienced a problem? The Protecteur du citoyen invited you to answer a short survey on the subject. Note that the survey is now closed.
