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News
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October 17, 2019
The quality of the Protecteur du citoyen’s services. Tell us what you think
Read moreHave you ever contacted the Protecteur du citoyen? The Protecteur du citoyen would like to hear your thoughts about this experience.
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June 13, 2019
Application of the Act to facilitate the disclosure of wrongdoings relating to public bodies: major violations by MAPAQ
Read moreIn a special report, the Protecteur du citoyen described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.
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May 15, 2019
Renewal of Mr. Claude Dussault’s term of office
Read moreThe term of office of Mr. Claude Dussault, Deputy Ombudsman – Citizen and User Services with the Protecteur du citoyen, will be renewed for a five-year period as of August 3, 2019.
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January 16, 2019
Access to public residential resources: Survey of the elderly or their family and other caregivers
Read moreAt some point did you apply for permanent lodging in a CHSLD, an intermediate resource or a family-type resource, or did a family member apply on your behalf?
The Protecteur du citoyen would like you to answer this survey. -
November 13, 2018
Marie Rinfret named AOMF Vice President
Read moreOn November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.
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October 24, 2018
For quality educational services in Nunavik that respect Inuit culture
Read moreIn a special investigation report released on October 24, 2018, the Protecteur du citoyen calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.
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October 10, 2018Overly long wait times for contesting confinement for people unwillingly kept in a health institution
Read moreOn October 10, 2018, the Protecteur du citoyen released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.
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April 18, 2018
Billing for hospital rooms: the obligation to inform citizens adequately
Read moreIn an intervention report released on April 18, 2018, the Protecteur du citoyen criticized the disparities in billing for hospital rooms.
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