News

December 2, 2019

Health and social services

Intervention at Centre intégré de santé et de services sociaux de la Montérégie-Centre

The Protecteur du citoyen learned that someone who had just registered with a family doctor had to start the process of registering on the Québec Family Doctor Finder (GAMF) from scratch. The Protecteur du citoyen decided to intervene on its own initiative.

November 20, 2019

News

30th anniversary of the Convention on the Rights of the Child

Thirty years ago today, the General Assembly of the United Nations (UN) adopted the Convention on the Rights of the Child.

November 19, 2019

News

Special education: survey of non-teaching professional staff in Québec elementary schools

Are you a non-teaching special education professional? Do you work with elementary-school students with special needs?

October 17, 2019

News

The quality of the Protecteur du citoyen’s services. Tell us what you think

Have you ever contacted the Protecteur du citoyen? The Protecteur du citoyen would like to hear your thoughts about this experience.

September 26, 2019

Annual Reports

2018-2019 Annual Report

June 13, 2019

Special Reports

Application of the Act to facilitate the disclosure of wrongdoings relating to public bodies: major violations by MAPAQ

In a special report, the Protecteur du citoyen described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.

May 15, 2019

News

Renewal of Mr. Claude Dussault’s term of office

The term of office of Mr. Claude Dussault, Deputy Ombudsman – Citizen and User Services with the Protecteur du citoyen, will be renewed for a five-year period as of August 3, 2019.

January 16, 2019

News

Access to public residential resources: Survey of the elderly or their family and other caregivers

At some point did you apply for permanent lodging in a CHSLD, an intermediate resource or a family-type resource, or did a family member apply on your behalf?
The Protecteur du citoyen would like you to answer this survey.

November 13, 2018

News

Marie Rinfret named AOMF Vice President

On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.

October 24, 2018

Special Reports

For quality educational services in Nunavik that respect Inuit culture

In a special investigation report released on October 24, 2018, the Protecteur du citoyen calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

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