News

October 24, 2018

Special Reports

For quality educational services in Nunavik that respect Inuit culture

In a special investigation report released on October 24, 2018, the Protecteur du citoyen calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

Homme triste assis par terre et regardant pas la fenêtre

October 10, 2018

Special Reports

Overly long wait times for contesting confinement for people unwillingly kept in a health institution

On October 10, 2018, the Protecteur du citoyen released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.

April 18, 2018

Health and social services

Billing for hospital rooms: the obligation to inform citizens adequately

In an intervention report released on April 18, 2018, the Protecteur du citoyen criticized the disparities in billing for hospital rooms.

March 29, 2018

News

The Committee on Public Administration discusses a special report by the Protecteur du citoyen

On Thursday, March 29, 2018, from 3 p.m. to 6 p.m., the National Assembly Committee on Public Administration will discuss the follow-up to the Protecteur du citoyen report entitled Private seniors’ residences: more than just rental businesses, published in 2016.

March 14, 2018

News

The Protecteur du citoyen at the Viens Commission

The Protecteur du citoyen was invited to appear before the Viens Commission (Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec) on March 14, 2018.

Femme ou fille recroquevillée montrant sa main en signe d'arrêt

December 19, 2017

Special Reports

An opinion by the Protecteur du citoyen to facilitate recourses against an aggressor

On December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.

November 13, 2017

Health and social services

Intervention report concerning Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale

The Protecteur du citoyen received a report concerning the process of accessing a place in a public residential resource on the territory of Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale.

October 31, 2017

Special Reports

Handling of complaints within the education system. For a simple, quick, effective and impartial procedure

In a special investigation report published on October 31, 2017, the Protecteur du citoyen delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.

October 13, 2017

Health and social services

Intervention report concerning Hôpital de Hull and Hôpital de Gatineau — Centre intégré de santé et de services sociaux de l’Outaouais

Further to several reports received, the Protecteur du citoyen conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.

July 19, 2017

Health and social services

Intervention report concerning Centre intégré de santé et de services sociaux de la Côte-Nord

The Protecteur du citoyen received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.

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