On Thursday, March 29, 2018, from 3 p.m. to 6 p.m., the National Assembly Committee on Public Administration will discuss the follow-up to the Protecteur du citoyen report entitled Private seniors’ residences: more than just rental businesses, published in 2016.
News
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March 14, 2018
The Protecteur du citoyen at the Viens Commission
The Protecteur du citoyen was invited to appear before the Viens Commission (Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec) on March 14, 2018.
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December 19, 2017
An opinion by the Protecteur du citoyen to facilitate recourses against an aggressor
On December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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November 13, 2017
Intervention report concerning Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale
The Protecteur du citoyen received a report concerning the process of accessing a place in a public residential resource on the territory of Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale.
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October 31, 2017
Handling of complaints within the education system. For a simple, quick, effective and impartial procedure
In a special investigation report published on October 31, 2017, the Protecteur du citoyen delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.
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October 13, 2017
Intervention report concerning Hôpital de Hull and Hôpital de Gatineau — Centre intégré de santé et de services sociaux de l’Outaouais
Further to several reports received, the Protecteur du citoyen conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.
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July 19, 2017
Intervention report concerning Centre intégré de santé et de services sociaux de la Côte-Nord
The Protecteur du citoyen received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.
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July 12, 2017
Intervention report concerning Hôpital Maisonneuve-Rosemont
The Protecteur du citoyen received a report regarding the inadequate environment in which dialysis is provided to Hôpital Maisonneuve-Rosemont patients.
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May 30, 2017
Ombudsperson Marie Rinfret is awarded the Mérite Christine-Tourigny prize by the Québec Bar Association
The Québec Bar Association has honoured Ombudsperson Marie Rinfret by awarding her the Mérite Christine-Tourigny 2017 prize.
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March 15, 2017
Appointment of a new Ombudsperson: Madam Marie Rinfret
Madam Marie Rinfret is the seventh in a line of ombudspersons. She succeeds Madam Raymonde Saint-Germain, who left office in November 2016.