News

June 13, 2019

Special Reports

Application of the Act to facilitate the disclosure of wrongdoings relating to public bodies: major violations by MAPAQ

In a special report, the Protecteur du citoyen described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.

May 15, 2019

News

Renewal of Mr. Claude Dussault’s term of office

The term of office of Mr. Claude Dussault, Deputy Ombudsman – Citizen and User Services with the Protecteur du citoyen, will be renewed for a five-year period as of August 3, 2019.

January 16, 2019

News

Access to public residential resources: Survey of the elderly or their family and other caregivers

At some point did you apply for permanent lodging in a CHSLD, an intermediate resource or a family-type resource, or did a family member apply on your behalf?
The Protecteur du citoyen would like you to answer this survey.

November 13, 2018

News

Marie Rinfret named AOMF Vice President

On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.

October 24, 2018

Special Reports

For quality educational services in Nunavik that respect Inuit culture

In a special investigation report released on October 24, 2018, the Protecteur du citoyen calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

Homme triste assis par terre et regardant pas la fenêtre

October 10, 2018

Special Reports

Overly long wait times for contesting confinement for people unwillingly kept in a health institution

On October 10, 2018, the Protecteur du citoyen released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.

April 18, 2018

Health and social services

Billing for hospital rooms: the obligation to inform citizens adequately

In an intervention report released on April 18, 2018, the Protecteur du citoyen criticized the disparities in billing for hospital rooms.

March 29, 2018

News

The Committee on Public Administration discusses a special report by the Protecteur du citoyen

On Thursday, March 29, 2018, from 3 p.m. to 6 p.m., the National Assembly Committee on Public Administration will discuss the follow-up to the Protecteur du citoyen report entitled Private seniors’ residences: more than just rental businesses, published in 2016.

March 14, 2018

News

The Protecteur du citoyen at the Viens Commission

The Protecteur du citoyen was invited to appear before the Viens Commission (Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec) on March 14, 2018.

Femme ou fille recroquevillée montrant sa main en signe d'arrêt

December 19, 2017

Special Reports

An opinion by the Protecteur du citoyen to facilitate recourses against an aggressor

On December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.

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