January 27, 2021
Useful tip
Separation or divorce: mediation for avoiding court
Free family mediation services are now available for couples who are separating.
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January 25, 2021Bills and legislation
Brief by the Protecteur du citoyen on Bill 84
Read moreOn January 21, 2021, the Québec Ombudsperson sent the Committee on Institutions a brief on Bill 84, Act to assist persons who are victims of criminal offences and to facilitate their recovery.
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January 25, 2021Bills and legislation
Brief by the Protecteur du citoyen on Bill 59
Read moreOn January 21, 2021, the Québec Ombudsperson sent the Committee on Labour and the Economy a brief on Bill 59, Act to modernize the occupational health and safety regime.
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January 18, 2021Social assistance: beware of falsely considering someone a building owner
Read moreSomeone learned that they would no longer receive last-resort financial assistance. The explanation was that they owned a building of too great a value. The person complained to the Protecteur du citoyen.
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January 5, 2021Concern for informal caregivers’ access to assistance resources
Read moreAn informal caregiver wanted to see a social worker, but her CLSC denied her request. The woman complained to the Protecteur du citoyen.
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December 16, 2020Useful tipPaid statutory holidays. Do I qualify?
Read moreIn Québec, most wage earners are entitled to a day’s pay for each statutory holiday. But there are exceptions.
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December 10, 2020Special ReportsProgress Report on the first wave of COVID-19 in CHSLDs
Read moreAs part of an investigation into the first wave of COVID-19 in CHSLDs, the Protecteur du citoyen has published a Progress Report that gives the floor to those who experienced the crisis firsthand.
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November 18, 2020Useful tipForgotten, lost or expired health insurance card: do I have to pay for care?
Read moreQuébec’s health insurance card is required everywhere where care covered by the public plan is provided. Presenting a valid card is the only way of being sure that you do not have to pay out of pocket on the spot.
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November 4, 2020Useful tipHas a government department or agency refused to provide you with a service or financial assistance?
Read moreHere’s what you need to know about your rights and recourse.
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October 21, 2020Useful tipWhen a family member becomes incapable, what do I do?
Read moreIs someone close to you no longer able to take care of themselves or manage their assets? Learn how to protect them.
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