In a special report released on June 16, 2016, the Québec Ombudsman shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. It issued seven recommendations aimed at giving these seniors a fair chance to defend their rights.
- June 16 2016Special Reports
- February 18 2016Special ReportsFurther to an investigation in Nunavik, the Québec Ombudsman, in its capacity as Québec’s correctional watchdog, concluded that detention conditions there are substandard, that the administration of justice should take the specific characteristics of the territory into better account, and that crime prevention measures are woefully lacking.
- February 9 2016Bills and legislationAppearing on February 9, 2016, before the Committee on Labour and the Economy concerning Bill 70 – An Act to allow a better match between training and jobs and to facilitate labour market entry, Ombudsperson Raymonde Saint-Germain said that she subscribes to the goals of the Bill but pointed out that she has serious reservations about how the Aim for Employment Program would be applied.
- February 9 2016Bills and legislation“If the goal of the future Act is to make the disclosure of wrongdoings easier and to establish a system for protecting against reprisals, it will also enable swift action upstream to prevent wrongdoings, in the public interest.” This is how Ombudsperson Raymonde Saint-Germain sees it. On February 9, 2016, she presented a brief on Bill 87, An Act to facilitate the disclosure of wrongdoings within public bodies.
- December 1 2015Special ReportsIn a report on the Société de l’assurance automobile du Québec (SAAQ) released today, the Québec Ombudsman calls attention to waiting periods of more than two years on average (results from a sample of 63 files handled by the SAAQ between 2012 and 2014) before the homes of severely injured persons are adapted to these people’s new condition.
- September 17 2015Annual ReportsThe 2014-2015 Annual Report of the Québec Ombudsman was tabled today in the National Assembly.
- September 17 2015Annual ReportsThis year, in its capacity as Québec’s Correctional Ombudsman, the Québec Ombudsman once more noted problems with prison overcrowding and the many resulting transfers.
- September 17 2015Annual ReportsIn 2014-2015, the number of complaints and reports the Québec Ombudsman received concerning health and social services increased by 10.6%. The percentage of substantiated complaints and reports was 40.3%, up slightly (1.8 percentage points) from last year’s figures.
- September 17 2015Annual ReportsToday, Ombudsperson Raymonde Saint-Germain presented the findings and recommendations from the 2014-2015 Annual Report of the Québec Ombudsman.
- June 5 2015GeneralThe Québec Ombudsman wishes to clarify certain points further to a question raised in the National Assembly earlier today on the right of people living in residential and long-term care centres (CHSLDs) to install surveillance devices in their private rooms.