Press releases

  1. October 31 2017
    Special Reports

    On October 31, 2017, the Québec Ombudsman released a report on school boards’ and schools’ complaint handling procedure.

  2. September 28 2017
    Annual Reports

    On the occasion of the tabling of her Annual Report 2016-2017 in the National Assembly today, the Ombudsperson delivers her findings on the quality of public services in Québec.

  3. September 28 2017
    Annual Reports

    The 2016-2017 Annual Report of the Québec Ombudsman, made public in the National Assembly today, reveals that yet again, long wait times generated the greatest number of substantiated complaints about government departments and agencies.

  4. September 28 2017
    Annual Reports

    In her 2016-2017 Annual Report tabled in the National Assembly today, the Ombudsperson describes complaints and reports showing that deployment of the health and social services network reform has not produced expected improvements in access to certain services adapted to people’s needs.

  5. September 28 2017
    Annual Reports

    In her 2016-2017 Annual Report, tabled today in the National Assembly, the Ombudsperson describes the flaws found in correctional facilities.

  6. May 1 2017
    General

    The Act to facilitate the disclosure of wrongdoings relating to public bodies, which comes into force today, makes it possible for anyone to disclose a wrongdoing involving a public body to the Québec Ombudsman with complete confidence and confidentiality.

  7. December 19 2016
    General

    Dans le contexte de la mise en vigueur de la Loi facilitant la divulgation d’actes répréhensibles à l’égard des organismes publics, le Protecteur du citoyen recherche une directrice ou un directeur des enquêtes sur les divulgations en matière d’intégrité publique.

  8. December 12 2016
    General

    The Act to facilitate the disclosure of wrongdoings relating to public bodies was passed today in the National Assembly. The Québec Ombudsman will be given the mandate to handle the disclosure of wrongdoings relating to any public body subject to the Act.

  9. September 29 2016
    Annual Reports

    At the end of a decade as the Ombudsperson, today Raymonde Saint-Germain presented her findings and recommendations on the occasion of the tabling of the Québec Ombudsman’s 2015-2016 Annual Report in the National Assembly.

  10. September 29 2016
    Annual Reports

    As Québec’s Correctional Ombudsman, the Québec Ombudsman is tasked to ensure that the rights of detainees in Québec correctional facilities are upheld. This year, with chronic prison overcrowding as a backdrop, its findings mainly concern the transfer of female inmates from Maison Tanguay to Leclerc de Laval correctional facility.

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