In his 2021-2022 Annual Report, Protecteur du citoyen Marc-André Dowd notes that detainees’ usual routine was radically disrupted because of understaffing and the consequences of the pandemic, notably, measures to combat the virus.
Press releases
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December 1, 20222021-2022 Annual Report — Recovering together from the setbacks of the pandemicRead moreToday, Protecteur du citoyen Marc-André Dowd tabled his 2021-2022 Annual Report in the National Assembly. Emphasizing the ever-present impact of COVID-19 in Québec, he insisted on the pandemic-related challenges to public services since March 2020. 
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December 1, 20222021-2022 Annual Report — Mobilize, innovate and significantly improve health services and social services at long lastRead moreToday, Protecteur du citoyen Marc-André Dowd tabled his 2021-2022 Annual Report at the National Assembly. Year after year, the Protecteur du citoyen’s Annual Report examines serious shortcomings in health services and social services, such as understaffing, slashed budgets, red tape and service cuts. 
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December 1, 20222021-2022 Annual Report — An opportunity to innovate and improve services to peopleRead moreIn his 2021-2022 Annual Report, Protecteur du citoyen Marc-André Dowd weighs in on major shortcomings by Government of Québec departments and agencies. He also reveals serious public integrity flaws within certain public bodies. 
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November 18, 2022Clarifications concerning an investigation conclusionRead moreFurther to a flurry of media articles, the Protecteur du citoyen wishes to make certain clarifications about its investigation conclusion titled Keep the political office’s role sealed off from the administrative apparatus’ role in awarding subsidies. 
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September 30, 2022Viens Commission — The Protecteur du citoyen weighs in on call-for-action follow-upRead moreOn the occasion of the third anniversary of the tabling of the report of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress, Protecteur du citoyen Marc-André Dowd highlights the work done to date by his organization to ensure follow-up on the calls for action. 
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June 13, 2022Special report — Putting students first: For adapted educational services for students with special learning and adjustment needsRead moreToday, Protecteur du citoyen Marc-André Dowd released the Putting students first investigation report, which describes the slate of student services, their organization and their funding for elementary-school students with special learning and adaptation needs. 
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March 23, 2022Whistleblower Awareness Day — Whistleblowers are crucial to public integrityRead moreOn the occasion of Whistleblower Awareness Day, March 24, 2022, the members of the Public Integrity Partners Forum highlight the crucial contribution that whistleblowers make to public integrity. 
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March 3, 2022Special report — Student Financial Assistance: Give better support to students by being transparent and truly listeningRead moreOn March 3, 2022, the Québec Ombudsperson released a special report on Student Financial Assistance. She made 22 recommendations to the Ministère de l’Enseignement supérieur and one to the Minister. 
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November 23, 2021First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, rememberRead moreToday, Québec Ombudsperson released her findings on how the COVID-19 crisis in CHSLDs was handled during the first wave of the pandemic. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister.