Today, Protecteur du citoyen Marc-André Dowd released the Putting students first investigation report, which describes the slate of student services, their organization and their funding for elementary-school students with special learning and adaptation needs.
Press releases
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March 23, 2022
Whistleblower Awareness Day — Whistleblowers are crucial to public integrity
Read moreOn the occasion of Whistleblower Awareness Day, March 24, 2022, the members of the Public Integrity Partners Forum highlight the crucial contribution that whistleblowers make to public integrity.
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March 3, 2022
Special report — Student Financial Assistance: Give better support to students by being transparent and truly listening
Read moreOn March 3, 2022, the Québec Ombudsperson released a special report on Student Financial Assistance. She made 22 recommendations to the Ministère de l’Enseignement supérieur and one to the Minister.
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November 23, 2021
First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, remember
Read moreToday, Québec Ombudsperson released her findings on how the COVID-19 crisis in CHSLDs was handled during the first wave of the pandemic. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister.
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October 28, 2021
Special report by the Protecteur du citoyen — For access to public residential resources that respects the rights and needs of elderly people and of their families
Read moreToday, Québec Ombudsperson Marie Rinfret released a special report on access to public residential resources that respects the rights and needs of elderly people and their families. The report documents the reality of elderly people who are waiting for a place in a substitute environment and spells out what needs to occur immediately to correct the access mechanism.
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September 30, 2021
2020-2021 Annual Report – Detainees’ rights hard-hit during the pandemic
Read moreIn her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pointed out that the health measures implemented in correctional facilities because of COVID-19 wreaked havoc on usual practices and undermined detainees’ rights.
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September 30, 2021
2020-2021 Annual Report – Learn from the COVID-19 crisis and act now
Read moreToday Québec Ombudsperson Marie Rinfret’s 2020-2021 Annual Report was tabled in the National Assembly. Her findings about the quality and integrity of Québec’s public services brought into sharp focus the need to learn from the COVID-19 crisis.
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September 30, 2021
2020-2021 Annual Report – Act now to correct major flaws in the health and social services network
Read moreIn her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pinpoints major flaws in the health and social services network. She is urging government to acknowledge recurrent problems and quickly adopt and implement solutions.
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September 30, 2021
2020-2021 Annual Report – During a health crisis, public services must display twice as much humanity and empathy
Read moreIn her 2020-2021 Annual Report, Québec Ombudsperson Marie Rinfret pinpoints major flaws in the quality of the public services provided by Government of Québec departments and agencies. This year’s investigations also revealed wrongdoing within certain public bodies.
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June 23, 2021
Viens Commission: the Protecteur du citoyen will oversee implementation of the calls to action
Read moreQuébec Ombudsperson gratefully welcomes the receptiveness of the Indigenous organizations of Québec to her active role in assessing whether the calls to action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec (Viens Commission) are being implemented.
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