Press releases

  1. September 18 2014
    Annual Reports

    In the 2013-2014 Annual Report of the Québec Ombudsman tabled today in the National Assembly, Raymonde Saint-Germain presented her findings and recommendations concerning the Ministère de la Santé et des Services sociaux and its...

  2. September 18 2014
    Annual Reports

    Today, Ombudsperson Raymonde Saint-Germain presented the findings and recommendations of her 2013-2014 Annual Report concerning certain government departments and agencies.

  3. June 9 2014
    Special Reports

    In an intervention report released today, the Québec Ombudsman concludes that MUHC’s admission of a Kuwaiti foreign national for healthcare in December 2011 occurred outside normal channels and without government supervision.

  4. April 17 2014
    Special Reports

    Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.

  5. February 19 2014
    Bills and legislation

    February 19, the Québec Ombudsman presented its brief to the Committee on Health and Social Services on the living conditions of adults accommodated in these institutions.

  6. November 18 2013

    The Québec Ombudsman today announced the launch of its Facebook and Google + pages and its Twitter account.

  7. November 12 2013
    Bills and legislation

    In its brief presented to the parliamentary committee, The Québec Ombudsman recognizes the need for extensive reform in long-term home support services, to take demographic and budgetary realities into account.

  8. September 25 2013
    Annual Reports

    As correctional ombudsman of Québec, the Québec Ombudsman is particularly concerned by shortcomings in services offered to detainees with mental disorders.

  9. September 25 2013
    Annual Reports

    The 2012-2013 annual report of the Québec Ombudsman presents its findings and recommendations with respect to 11 departments and public agencies, as well as the Ministère de la Santé et des Services sociaux and its network, and...

  10. September 25 2013
    Annual Reports

    In 2012-2013, the Québec Ombudsman received 1,186 complaints and 239 reports regarding health and social services. It deemed 43% of complaints and reports to be substantiated. Most had to do with difficulties accessing care and...

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