In an investigation report released today, the Protecteur du citoyen concludes that the Ministère de l’Éducation et de l’Enseignement supérieur must do more to make good on its obligations towards Kativik School Board, in Nunavik.
Press releases
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October 10, 2018
People kept in health institutions against their will: Access to recourse jeopardized by long wait times for contesting confinement before TAQ
Read moreFurther to a Court of Québec order, a health institution may confine persons whose mental health presents a danger to themselves or to others against their will. These people may contest confinement before the Tribunal administratif du Québec (TAQ). However, given TAQ’s long processing times for this kind of motion, this form of recourse often remains purely theoretical. Today the Protecteur du citoyen released an investigation report on this subject.
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May 30, 2018
Children born in Québec whose parents have a precarious migratory status are unfairly deprived of free healthcare
Read moreIn an investigation report released today, the Protecteur du citoyen shed light on the situation of children who do not qualify for the Québec Health Insurance Plan because their parents have a precarious migratory status.
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April 18, 2018
Hospitals: equalities in billing for rooms
Read moreIn a report released today, the Protecteur du citoyen criticized the lack of consistency in the billing for hospital rooms.
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March 21, 2018
The Ombudsperson speaks out against the detention conditions of people serving an intermittent sentence
Read moreToday the Protecteur du citoyen released an investigation report on the consequences of the rise in intermittent sentences in Québec’s correctional facilities.
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February 13, 2018
"Organizational mistreatment" in Québec’s health institutions - Reminder of the Protecteur du citoyen’s role
Read moreFurther to a request to the Protecteur du citoyen by the Centrale des syndicats du Québec (CSQ), the Fédération de la Santé du Québec (FSQ-CSQ) and the Association des retraitées et retraités de l’éducation et les autres services publics du Québec (AREQ-CSQ), Ombudsperson Marie Rinfret reiterated the role of the institution.
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December 19, 2017
Abolish any time limit for civil actions in case of sexual assault, violence during childhood, or violence by a spouse or an ex-spouse
Read moreOn December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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October 31, 2017
Investigation report by the Protecteur du citoyen: The process for handling complaints within the education system must be reviewed
Read moreOn October 31, 2017, the Protecteur du citoyen released a report on school boards’ and schools’ complaint handling procedure.
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May 1, 2017
A new mandate for the Protecteur du citoyen: Whistleblowers now enjoy reliable, safe, and independent recourse
Read moreThe Act to facilitate the disclosure of wrongdoings relating to public bodies, which comes into force today, makes it possible for anyone to disclose a wrongdoing involving a public body to the Protecteur du citoyen with complete confidence and confidentiality.
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December 12, 2016
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen welcomes its new mandate enthusiastically
Read moreThe Act to facilitate the disclosure of wrongdoings relating to public bodies was passed today in the National Assembly. The Protecteur du citoyen will be given the mandate to handle the disclosure of wrongdoings relating to any public body subject to the Act.