Further to an investigation in Nunavik, the Protecteur du citoyen, in its capacity as Québec’s correctional watchdog, concluded that detention conditions there are substandard, that the administration of justice should take the specific characteristics of the territory into better account, and that crime prevention measures are woefully lacking.
Press releases
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February 18, 2016Special Reports
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December 1, 2015Special Reports
The SAAQ must provide a better response to the home adaptation needs of severely disabled road accident victims
In a report on the Société de l’assurance automobile du Québec (SAAQ) released today, the Protecteur du citoyen calls attention to waiting periods of more than two years on average (results from a sample of 63 files handled by the SAAQ between 2012 and 2014) before the homes of severely injured persons are adapted to these people’s new condition.
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April 28, 2015Special Reports
Home schooling: there must be better supervision of children’s learning progress
In a report released on April 28, 2015, the Protecteur du citoyen presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.
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March 24, 2015Special Reports
Better integrated services in response to the needs of children with an intellectual disability or an autism spectrum disorder
The Protecteur du citoyen released an investigation report on its findings and recommendations concerning the health services and social services provided to children with an intellectual disability or an autism spectrum disorder.
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February 24, 2015Special Reports
For greater control of private waterworks systems in Québec
The Protecteur du citoyen exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.
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November 7, 2014Special Reports
Access to education for children with a precarious immigration status: make public school available to all children, in their interest and that of society
Even though they live in Québec, some children are not considered resident in Québec and so do not have access to free elementary or secondary education.
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April 17, 2014Special Reports
Average waits of more than a year for coroners’ conclusions: heavy human and financial consequences for bereaved families
Further to complaints it received concerning the time associated with coroners’ investigations, the Protecteur du citoyen looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.
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November 18, 2013General
The Protecteur du citoyen interacts with people on social networks
The Protecteur du citoyen today announced the launch of its Facebook and Google + pages and its Twitter account.
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April 4, 2013Special Reports
The Protecteur du citoyen’s report on the organization of off-road emergency response services: Optimize off-road coverage to save lives
The Protecteur du citoyen released a report on the organization of off-road emergency response services, which sheds light on the need for these services to be better organized with a view to improving quality and accessibility. The...
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March 25, 2013Special Reports
The Protecteur du citoyen's report on parents' financial contribution towards the placement of their child under government charge - A framework to review and practices to standardize
The Protecteur du citoyen’s report published today indicates that the administration of parents’ financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized.