Further to a request to the Protecteur du citoyen by the Centrale des syndicats du Québec (CSQ), the Fédération de la Santé du Québec (FSQ-CSQ) and the Association des retraitées et retraités de l’éducation et les autres services publics du Québec (AREQ-CSQ), Ombudsperson Marie Rinfret reiterated the role of the institution.
Press releases
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December 19, 2017
Abolish any time limit for civil actions in case of sexual assault, violence during childhood, or violence by a spouse or an ex-spouse
Read moreOn December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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October 31, 2017
Investigation report by the Protecteur du citoyen: The process for handling complaints within the education system must be reviewed
Read moreOn October 31, 2017, the Protecteur du citoyen released a report on school boards’ and schools’ complaint handling procedure.
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May 1, 2017
A new mandate for the Protecteur du citoyen: Whistleblowers now enjoy reliable, safe, and independent recourse
Read moreThe Act to facilitate the disclosure of wrongdoings relating to public bodies, which comes into force today, makes it possible for anyone to disclose a wrongdoing involving a public body to the Protecteur du citoyen with complete confidence and confidentiality.
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December 12, 2016
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen welcomes its new mandate enthusiastically
Read moreThe Act to facilitate the disclosure of wrongdoings relating to public bodies was passed today in the National Assembly. The Protecteur du citoyen will be given the mandate to handle the disclosure of wrongdoings relating to any public body subject to the Act.
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September 15, 2016
Compensation for crime victims: the Protecteur du citoyen recommends management that is more effective and better tailored to victims’ needs
Read moreToday the Protecteur du citoyen released an investigation report presenting its findings and recommendations concerning the public compensation system for crime victims (IVAC).
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June 16, 2016
The Protecteur du citoyen makes recommendations aimed at fostering respect of the rights of tenants in private seniors’ residences
Read moreIn a special report released on June 16, 2016, the Protecteur du citoyen shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. It issued seven recommendations aimed at giving these seniors a fair chance to defend their rights.
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February 18, 2016
Unacceptable detention conditions and insufficient crime prevention in Nunavik
Read moreFurther to an investigation in Nunavik, the Protecteur du citoyen, in its capacity as Québec’s correctional watchdog, concluded that detention conditions there are substandard, that the administration of justice should take the specific characteristics of the territory into better account, and that crime prevention measures are woefully lacking.
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December 1, 2015
The SAAQ must provide a better response to the home adaptation needs of severely disabled road accident victims
Read moreIn a report on the Société de l’assurance automobile du Québec (SAAQ) released today, the Protecteur du citoyen calls attention to waiting periods of more than two years on average (results from a sample of 63 files handled by the SAAQ between 2012 and 2014) before the homes of severely injured persons are adapted to these people’s new condition.
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April 28, 2015
Home schooling: there must be better supervision of children’s learning progress
Read moreIn a report released on April 28, 2015, the Protecteur du citoyen presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.
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