The report of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec was released by Commissioner Jacques Viens. The Protecteur du citoyen is attentive to this report and the calls to action it contains.
Press releases
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June 13, 2019
Handling of a disclosure of wrongdoing: serious violations by MAPAQ
In an investigation report released today, the Protecteur du citoyen concludes that the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation (MAPAQ) committed serious violations in the way it handled a whistleblower’s disclosure of wrongdoing.
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May 1, 2019
The Protecteur du citoyen : 50 years of action to oversee public service quality and integrity
Fifty years ago today, the Protecteur du citoyen appeared on the scene to ensure that people’s rights were upheld in interacting with Québec public services. Ever since, it has handled more than 850,000 requests.
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January 31, 2019
Disclosure of wrongdoings relating to public bodies: the Protecteur du citoyen remains a go-to for protecting whistleblowers
In the wake of articles published this week concerning the firing of a whistleblower by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation, Ombudsperson Marie Rinfret wishes to issue a reminder about the possible recourse for anyone who wants to make a disclosure and enjoy the Protecteur du citoyen’s protection.
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November 14, 2018
50th anniversary of the passage of an Act to ensure that the rights of Québec citizens are upheld
Fifty years ago, on November 14, 1968, Québec established an independent, neutral ombudsman with the passage of the Public Protector Act.
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October 24, 2018
Educational services in Nunavik: the Ministère de l’Éducation et de l’Enseignement supérieur must fully play its role
In an investigation report released today, the Protecteur du citoyen concludes that the Ministère de l’Éducation et de l’Enseignement supérieur must do more to make good on its obligations towards Kativik School Board, in Nunavik.
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October 10, 2018
People kept in health institutions against their will: Access to recourse jeopardized by long wait times for contesting confinement before TAQ
Further to a Court of Québec order, a health institution may confine persons whose mental health presents a danger to themselves or to others against their will. These people may contest confinement before the Tribunal administratif du Québec (TAQ). However, given TAQ’s long processing times for this kind of motion, this form of recourse often remains purely theoretical. Today the Protecteur du citoyen released an investigation report on this subject.
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May 30, 2018
Children born in Québec whose parents have a precarious migratory status are unfairly deprived of free healthcare
In an investigation report released today, the Protecteur du citoyen shed light on the situation of children who do not qualify for the Québec Health Insurance Plan because their parents have a precarious migratory status.
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April 18, 2018
Hospitals: equalities in billing for rooms
In a report released today, the Protecteur du citoyen criticized the lack of consistency in the billing for hospital rooms.
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March 21, 2018
The Ombudsperson speaks out against the detention conditions of people serving an intermittent sentence
Today the Protecteur du citoyen released an investigation report on the consequences of the rise in intermittent sentences in Québec’s correctional facilities.