Press releases | Protecteur du Citoyen

Press releases

  1. September 17 2015
    Annual Reports

    In 2014-2015, the number of complaints and reports the Québec Ombudsman received concerning health and social services increased by 10.6%. The percentage of substantiated complaints and reports was 40.3%, up slightly (1.8 percentage points) from last year’s figures.

  2. September 17 2015
    Annual Reports

    Today, Ombudsperson Raymonde Saint-Germain presented the findings and recommendations from the 2014-2015 Annual Report of the Québec Ombudsman.

  3. June 5 2015

    The Québec Ombudsman wishes to clarify certain points further to a question raised in the National Assembly earlier today on the right of people living in residential and long-term care centres (CHSLDs) to install surveillance devices in their private rooms.

  4. April 28 2015
    Special Reports

    In a report released on April 28, 2015, the Québec Ombudsman presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.

  5. March 24 2015
    Special Reports

    The Québec Ombudsman released an investigation report on its findings and recommendations concerning the health services and social services provided to children with an intellectual disability or an autism spectrum disorder.

  6. February 24 2015
    Special Reports

    The Québec Ombudsman exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.

  7. January 15 2015
    Bills and legislation

    Today the Québec Ombudsman tabled its brief on Bill 27 – Act respecting the optimization of subsidized educational childcare services, with the Committee on Citizen Relations.

  8. November 7 2014
    Special Reports

    Even though they live in Québec, some children are not considered resident in Québec and so do not have access to free elementary or secondary education.

  9. October 27 2014
    Bills and legislation

    Today the Québec Ombudsman presented its brief on Bill 10 – Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies, to the Committee on Health...

  10. September 18 2014
    Annual Reports

    As the correctional ombudsman of Québec, the Québec Ombudsman was particularly concerned this year about the detention conditions of the women incarcerated at Maison Tanguay, repeated transfers from institution to institution and...