Press releases | Protecteur du Citoyen

Press releases

  1. November 18 2013
    General

    The Québec Ombudsman today announced the launch of its Facebook and Google + pages and its Twitter account.

  2. November 12 2013
    Bills and legislation

    In its brief presented to the parliamentary committee, The Québec Ombudsman recognizes the need for extensive reform in long-term home support services, to take demographic and budgetary realities into account.

  3. September 25 2013
    Annual Reports

    As correctional ombudsman of Québec, the Québec Ombudsman is particularly concerned by shortcomings in services offered to detainees with mental disorders.

  4. September 25 2013
    Annual Reports

    The 2012-2013 annual report of the Québec Ombudsman presents its findings and recommendations with respect to 11 departments and public agencies, as well as the Ministère de la Santé et des Services sociaux and its network, and...

  5. September 25 2013
    Annual Reports

    In 2012-2013, the Québec Ombudsman received 1,186 complaints and 239 reports regarding health and social services. It deemed 43% of complaints and reports to be substantiated. Most had to do with difficulties accessing care and...

  6. September 25 2013
    General

    While recognizing the close cooperation offered by public services to correct the shortcomings and mistakes that the institution found during the course of the year, the Québec Ombudsman notes that the gap between stated services...

  7. September 24 2013
    Bills and legislation

    During this morning’s special consultations on the bill respecting end-of-life care, the Ombudsperson, Raymonde Saint-Germain, expressed her agreement with its principles and provisions, subject to certain recommendations.

  8. May 23 2013
    Bills and legislation

    The Québec Ombudsman has expressed its satisfaction with changes proposed by the Minister of Justice in Bill 35, concerning new powers granted to the Directeur de l’état civil with regard to delivering sex change certificates and death certificates.

  9. April 4 2013
    Special Reports

    The Québec Ombudsman released a report on the organization of off-road emergency response services, which sheds light on the need for these services to be better organized with a view to improving quality and accessibility. The...

  10. March 25 2013
    Special Reports

    The Québec Ombudsman’s report published today indicates that the administration of parents’ financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized.