Special reports | Protecteur du Citoyen

Special reports

The Québec Ombudsman may decide on its own initiative to conduct investigations concerning government departments and agencies when it sees widespread harmful situations. In such cases, our interventions have a collective impact and often make it possible to solve a problem that affects a number of people or groups of citizens and to prevent recurrence.

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  1. December 10 2020

    As part of an investigation into the first wave of COVID-19 in CHSLDs, the Québec Ombudsman has published a Progress Report that gives the floor to those who experienced the crisis firsthand.

  2. June 10 2020

    On June 10, 2020, the Québec Ombudsman released an opinion on CHSLD lodging fees revealing significant disparities in how residents’ contribution is calculated. It made three recommendations to the Ministère de la Santé et des Services sociaux.

  3. February 27 2020

    The Québec Ombudsman investigated into settlements between Revenu Québec and certain taxpayers. On February 27, 2020, it released its investigation report on the subject.

  4. June 13 2019

    In a special report, the Québec Ombudsman described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.

  5. October 24 2018

    In a special investigation report released on October 24, 2018, the Québec Ombudsman calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

  6. October 10 2018

    On October 10, 2018, the Québec Ombudsman released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.

  7. May 30 2018

    On May 30, 2018, the Québec Ombudsman released an investigation report on access to the Québec Health Insurance Plan of children born in Québec whose parents have a precarious migratory status.

  8. March 21 2018

    On March 21, 2018, the Québec Ombudsman released a special investigation report on the consequences of the increase in intermittent sentences in Québec correctional facilities.

  9. December 19 2017

    On December 19, 2017, the Québec Ombudsman released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.

  10. October 31 2017

    In a special investigation report published on October 31, 2017, the Québec Ombudsman delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.