Special reports

The Québec Ombudsman may decide on its own initiative to conduct investigations concerning government departments and agencies when it sees widespread harmful situations. In such cases, our interventions have a collective impact and often make it possible to solve a problem that affects a number of people or groups of citizens and to prevent recurrence.

June 10 2020
The financial contribution of adult residents of CHSLDs: inequality that needs correcting
On June 10, 2020, the Québec Ombudsman released an opinion on CHSLD lodging fees revealing significant disparities in how residents’ contribution is calculated. It made three recommendations to the Ministère de la Santé et des Services sociaux.

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February 27 2020
So that taxpayers’ rights are upheld in settlements with Revenu Québec
The Québec Ombudsman investigated into settlements between Revenu Québec and certain taxpayers. On February 27, 2020, it released its investigation report on the subject.

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June 13 2019
Application of the Act to facilitate the disclosure of wrongdoings relating to public bodies: major violations by MAPAQ
In a special report, the Québec Ombudsman described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.

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October 24 2018
For quality educational services in Nunavik that respect Inuit culture
In a special investigation report released on October 24, 2018, the Québec Ombudsman calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

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October 10 2018
Overly long wait times for contesting confinement for people unwillingly kept in a health institution
On October 10, 2018, the Québec Ombudsman released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.

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May 30 2018
Give children born in Québec whose parents have a precarious migratory status access to the Québec Health Insurance Plan
On May 30, 2018, the Québec Ombudsman released an investigation report on access to the Québec Health Insurance Plan of children born in Québec whose parents have a precarious migratory status.

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March 21 2018
The consequences of the increase in intermittent sentences in Québec correctional facilities
On March 21, 2018, the Québec Ombudsman released a special investigation report on the consequences of the increase in intermittent sentences in Québec correctional facilities.

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December 19 2017
An opinion by the Québec Ombudsman to facilitate recourses against an aggressor
On December 19, 2017, the Québec Ombudsman released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.

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October 31 2017
Handling of complaints within the education system. For a simple, quick, effective and impartial procedure
In a special investigation report published on October 31, 2017, the Québec Ombudsman delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.

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September 15 2016
Compensation for crime victims: for effective and prompt management of vulnerable people
In an investigation report released on September 15, 2016, the Québec Ombudsman homes in on the main problems concerning the public compensation system for crime victims (IVAC) and makes 33 recommendations that could be implemented without changing the current legal framework.
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