The Québec Ombudsman may decide to conduct investigations into major issues on its own initiative. Our interventions have a collective scope. Often they make it possible to correct problems that affect several people or groups of people and to prevent recurrence.
On June 4, 2026, Québec Ombudsperson Marc-André Dowd published the second follow-up report on the calls for action issued by the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.
On May 27, 2026, Ombudsperson Marc-André Dowd released an investigation report on the management of complex cases in Québec’s detention facilities.
On April 14, 2026, Québec Ombudsperson Marc-André Dowd released a good practice guide for inclusive public services in the digital age.
On November 6, 2025, the Protecteur du citoyen published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress.
On June 4, 2025, the Protecteur du citoyen released an investigation report concerning the transmission of death certificates by the Directeur de l'état civil.
Today, the Protecteur du citoyen released a special report on public integrity. The topic was the awareness of disclosure mechanisms within Québec public bodies, their accessibility and the trust they inspire.
Québec Ombudsman Marc-André Dowd releases his first follow-up report on the 142 calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (Viens Commission).
In Québec, there are more than 9,000 incapable adults under private tutorship. The Curateur public oversees the management of their assets by someone close.
In Québec, nearly one in five students in public elementary schools needs adapted student services. The Protecteur du citoyen conducted an investigation about access to these services for students with special learning or adaptation needs.
Today, Québec Ombudsperson Marie Rinfret released a special report on how the public student financial assistance system is managed. The report describes what needs to be done to correct the lack of transparency and listening.
