The Québec Ombudsman may decide to conduct investigations into major issues on its own initiative. Our interventions have a collective scope. Often they make it possible to correct problems that affect several people or groups of people and to prevent recurrence.
In a report released today concerning the SAAQ, the Protecteur du citoyen called attention to wait times of more than two years before the homes of severely injured persons are adapted to their new condition.
The Protecteur du citoyen espouses the principle and purpose of health and social services legislation, which is to promote access for all to health services of the best possible quality, regardless of the ability to pay.
In a report released today, the Protecteur du citoyen presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.
To ensure respect of the principles of procedural fairness in the disciplinary process, the Protecteur du citoyen made fifteen recommendations to the Ministère de la Sécurité publique.
The Protecteur du citoyen presented its findings and recommendations concerning the health services and social services provided to children with an intellectual disability or an autism spectrum disorder.
In an investigation report released on February 24, 2015, the Protecteur du citoyen exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.
The Protecteur du citoyen recommends that all children 6 to 16 years old living in Québec have access to public education, regardless of their or their parents' immigration status.
Further to complaints it received concerning the time associated with coroners' investigations, the Protecteur du citoyen looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.
Today the Protecteur du citoyen is releasing a report on the organization of emergency response services for accidents that occur off-road. Most problems stem from the fact that accessibility to ambulance services stops where the road system stops.
The Protecteur du citoyen's report indicates that the administration of parents' financial contribution towards placement of their children under age 18 must be reviewed and that youth centre practices in this regard must be standardized.
