The Québec Ombudsman may decide to conduct investigations into major issues on its own initiative. Our interventions have a collective scope. Often they make it possible to correct problems that affect several people or groups of people and to prevent recurrence.
In a special investigation report published on October 31, 2017, the Protecteur du citoyen delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.
In a special report released on today, the Protecteur du citoyen shed light on the difficulties tenants in private seniors’ residences experience in having their rights upheld when they have to face off against the owner in court. It issued seven recommendations aimed at giving these seniors a fair chance to defend their rights.
In a report tabled today, the Protecteur du citoyen concluded that detention conditions are substandard, that the administration of justice should take the specific characteristics of the territory into better account, and that crime prevention measures are woefully lacking.
In a report released today concerning the SAAQ, the Protecteur du citoyen called attention to wait times of more than two years before the homes of severely injured persons are adapted to their new condition.
The Protecteur du citoyen espouses the principle and purpose of health and social services legislation, which is to promote access for all to health services of the best possible quality, regardless of the ability to pay.
In a report released today, the Protecteur du citoyen presented its recommendations concerning supervision and follow-up of the learning of children homeschooled by their parents.
To ensure respect of the principles of procedural fairness in the disciplinary process, the Protecteur du citoyen made fifteen recommendations to the Ministère de la Sécurité publique.
The Protecteur du citoyen presented its findings and recommendations concerning the health services and social services provided to children with an intellectual disability or an autism spectrum disorder.
In an investigation report released on February 24, 2015, the Protecteur du citoyen exhorts the Ministère du Développement durable, de l’Environnement et de la Lutte contre les changements climatiques to exercise greater control of private waterworks systems and better management when non-compliance persists.
