The Québec Ombudsman may decide to conduct investigations into major issues on its own initiative. Our interventions have a collective scope. Often they make it possible to correct problems that affect several people or groups of people and to prevent recurrence.
After having received a complaint from a citizen concerned by the situation of Québec men, the Protecteur du citoyen conducted an investigation on the combined impact of actions undertaken by the Ministère de la Santé et des Services sociaux (MSSS) intended to meet their needs.
The Protecteur du citoyen released its report on government services provided to individuals over 7 years of age who have a PDD.
The Protecteur du citoyen has investigated the accessibility of long-term home support services for people with disabilities and people with a loss of independence.
The Protecteur du citoyen investigated the process for placing cases on the roll at the Régie du logement in the last quarter of 2010-2011. It found an unfair practice.
The report highlights the fact that mental health services in Québec were structured without due consideration for the detention community's specific features, and identifies major deficiencies in terms of access to and continuity of the health services and social services available to detainees with mental health disorders.
The Québec Ombudsperson has made recommendations to the Minister of Health and Social Services, aimed at correcting a number of problems with the implementation of an Act that is applicable in cert
Québec Ombudsperson Raymonde Saint-Germain published her report concerning The Québec Investigative Procedure for Incidents Involving Police Officers.
Québec Ombudsperson Raymonde Saint-Germain published her report concerning The Québec Investigative Procedure for Incidents Involving Police Officers.
The Ministère de la Santé et des Services sociaux, the Ministère de la Famille et des Aînés, the Ministère de l'Éducation, du Loisir et du Sport, and the Office des personnes handicapées du Québec have agreed to implement the recommendations issued in the Protecteur du citoyen's report on government services for children with pervasive developmental disorders (PDDs).
In the report, the Protecteur du citoyen makes 13 recommendations, 12 of which are aimed at the Ministère de l'Agriculture, des Pêcheries et de l'Alimentation, to improve its prevention mechanisms, intervention plans and management of foodborne illnesses.
