On November 9, 2018, Ombudsperson Marie Rinfret was named Vice President of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). The AOMF held its 10th convention in Brussels last week.
News
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October 24, 2018
For quality educational services in Nunavik that respect Inuit culture
Read moreIn a special investigation report released on October 24, 2018, the Protecteur du citoyen calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.
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October 10, 2018Overly long wait times for contesting confinement for people unwillingly kept in a health institution
Read moreOn October 10, 2018, the Protecteur du citoyen released a special investigation report on the wait times for contesting confinement before the Tribunal administrative du Québec for people unwillingly kept in health institutions.
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April 18, 2018
Billing for hospital rooms: the obligation to inform citizens adequately
Read moreIn an intervention report released on April 18, 2018, the Protecteur du citoyen criticized the disparities in billing for hospital rooms.
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March 29, 2018
The Committee on Public Administration discusses a special report by the Protecteur du citoyen
Read moreOn Thursday, March 29, 2018, from 3 p.m. to 6 p.m., the National Assembly Committee on Public Administration will discuss the follow-up to the Protecteur du citoyen report entitled Private seniors’ residences: more than just rental businesses, published in 2016.
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March 14, 2018
The Protecteur du citoyen at the Viens Commission
Read moreThe Protecteur du citoyen was invited to appear before the Viens Commission (Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec) on March 14, 2018.
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December 19, 2017An opinion by the Protecteur du citoyen to facilitate recourses against an aggressor
Read moreOn December 19, 2017, the Protecteur du citoyen released an opinion on the necessity of eliminating any prescription period (period after which a person may no longer institute proceedings) for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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November 13, 2017
Intervention report concerning Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale
Read moreThe Protecteur du citoyen received a report concerning the process of accessing a place in a public residential resource on the territory of Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale.
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October 31, 2017
Handling of complaints within the education system. For a simple, quick, effective and impartial procedure
Read moreIn a special investigation report published on October 31, 2017, the Protecteur du citoyen delivered its findings and recommendations concerning the complaint-handling process within schools and school boards.
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October 13, 2017
Intervention report concerning Hôpital de Hull and Hôpital de Gatineau — Centre intégré de santé et de services sociaux de l’Outaouais
Read moreFurther to several reports received, the Protecteur du citoyen conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.
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