1. September 27, 2021
    Bills and legislation

    Reaction to Bill 100

    In a letter sent to the Committee on Labour and the Economy on September 23, 2021, the Québec Ombudsperson commented on Bill 100, Tourist Accommodation Act.

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  2. September 27, 2021

    SAAQ: an internal mistake must not hinder a citizen’s

    A citizen with a disability wanted to have his vehicle adapted. He applied for financial assistance from the Société de l’assurance automobile du Québec (SAAQ). He sent in the required documents more than once, but he was told that his application had not been received. The man complained to the Protecteur du citoyen.

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  3. September 7, 2021

    Installing a catheter: beware of infection

    A hospital patient with a catheter complained of pain. The nurses were not worried about it, but a few days later, they discovered a serious infection. The man had to be treated urgently. When he got better, he complained to the Protecteur du citoyen.

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  4. August 24, 2021
    Health and social services

    Intervention at Ungava Tulattavik Health Center

    The Protecteur du citoyen was informed about deficiencies in the care and services at a residential resource. The report concerned Elder’s Home of Ungava Tulattavik Health Center, located in Kuujjuaq. The Protecteur du citoyen intervened.

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  5. August 18, 2021
    Health and social services

    Intervention at Hôpital Anna-Laberge

    The Protecteur du citoyen was informed about various problems with the care and services at the emergency room of Hôpital Anna-Laberge. It decided to intervene.

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290 results