As part of an investigation into the first wave of COVID-19 in CHSLDs, the Protecteur du citoyen has published a Progress Report that gives the floor to those who experienced the crisis firsthand.
To make it even easier for you to access its services, the Protecteur du citoyen has a new call-back form.
The Protecteur du citoyen is currently investigating the management of the COVID-19 crisis in Québec CHSLDs. We are requesting input from the people directly affected by the situation in CHSLDs between March and June 2020.
Is your child enrolled in a public elementary school in Québec and receiving special education services? The Protecteur du citoyen would like to hear from you.
Further to the high volume of requests received by the Protecteur du citoyen concerning the mandatory wearing of masks or other face covers in enclosed public spaces throughout Québec as of July 18, we wish to inform you that the Protecteur du citoyen considers this decision reasonable in the context of the COVID-19 pandemic.
On June 10, 2020, the Protecteur du citoyen released an opinion on CHSLD lodging fees revealing significant disparities in how residents’ contribution is calculated. It made three recommendations to the Ministère de la Santé et des Services sociaux.
Today, the Protecteur du citoyen unveils its new visual identity. Modern and minimalist, it echoes the institution’s mission that puts people front and centre.
The parents of children with disabilities approached the Protecteur du citoyen. Because of the pandemic and school closures, these families find themselves in vulnerable situations. The Ombudsperson wrote to the Minister of Education and Higher Education regarding this subject.
On May 1, 2017, the Act to facilitate the disclosure of wrongdoings relating to public bodies came into force. In a report released on May 28, 2020, the Protecteur du citoyen took stock of the implementation of the Act.
