The Protecteur du citoyen was informed about problems related to certain care procedures and services at Hôpital de Matane. It decided to intervene.
A citizen said the Revenu Québec was taking too long time to process her tax return and this was preventing her from getting her family allowance. She complained to the Protecteur du citoyen.
The Protecteur du citoyen is unveiling its new website.
A woman with a mental disorder had been receiving services from a community organization. After a conflict occurred, she was expelled. As she saw it, the caseworker who asked her to leave had disrespected her. She complained to the Protecteur du citoyen.
A detainee underwent 24 strip searches in a mere four days. The Protecteur du citoyen heard about this and decided to intervene.
A woman in a hospital had a high fall risk. The staff followed basic fall-prevention procedure but when it was not enough, they opted for stricter means of control. The woman’s family was upset and complained to the Protecteur du citoyen.
A citizen was convinced that his dogs had been mistreated while at an animal shelter. After investigating, the Ministère de l'Agriculture, des Pêcheries et de l'Alimentation (MAPAQ) concluded this was false. The man complained to the Protecteur du citoyen.
On April 14, 2021, the Québec Ombudsperson sent a brief to the Committee on Transportation and the Environment on Bill 88, Act to amend the Act respecting the conservation and development of wildlife and other legislative provisions.
On April 14, 2021, the Québec Ombudsperson presented a brief to the Committee on Health and Social Services on Bill 83, Act respecting mainly the health insurance plan and prescription drug insurance plan eligibility of certain children whose parents’ migratory status is precarious.
A citizen with multiple sclerosis received help from someone sent by her CLSC. One day, she learned that she no longer qualified even though her situation had not changed. She complained to the Protecteur du citoyen.
