On March 17, 2022, the National Assembly of Québec appointed Mr. Marc-André Dowd the Protecteur du citoyen. The motion was passed unanimously. His term of office will begin on March 27, 2022.
News
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March 7, 2022Help informal caregivers who need rest
Read moreAn informal caregiver tried to find a respite resource that would take care of his spouse for a few days. He was exhausted and really needed to rest. However, no place was available in his region. He complained to the Protecteur du citoyen.
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March 3, 2022Student Financial Assistance: give better support to students by being transparent and truly listening
Read moreToday, Québec Ombudsperson Marie Rinfret released a special report on how the public student financial assistance system is managed. The report describes what needs to be done to correct the lack of transparency and listening.
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March 2, 2022
All our empathy and support to Ukraine and to its Ombudsperson
Read moreOn March 2, 2022, Québec Ombudsperson Marie Rinfret wrote to the Parliament Commissioner for Human Rights and Ombudsman in Ukraine, Liudmyla Leontiivna Denisova.
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January 20, 2022
Wrongdoings committed by a university professor: investigation conclusion
Read moreA person witnessed acts by a university professor that they believed were wrong. The witness spoke out to the Protecteur du citoyen about conflicts of interest and unauthorized use of a public body’s property.
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January 18, 2022
Brief by the Protecteur du citoyen concerning Bill 9
Read moreOn January 18, 2022, the Québec Ombudsperson presented a brief to the Committee on Culture and Education concerning Bill 9 – Act respecting the National Student Ombudsman.
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January 13, 2022
Intervention with CISSS de Chaudière-Appalaches
Read moreThe Protecteur du citoyen received a report about the CHSLDs of Chaudière-Appalaches. Apparently, the presence of a nurse was not ensured at all times. The Protecteur du citoyen decided to intervene.
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November 29, 2021
Brief by the Protecteur du citoyen on Bill 1
Read moreOn November 25, 2021, the Québec Ombudsperson sent the Committee on Citizen Relations a brief on Bill 1 – Act to amend the Educational Childcare Act to improve access to the educational childcare services network and complete its development.
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November 29, 2021Ministère de l’Éducation: react quickly based on the school calendar
Read moreA student learned that she no longer qualified for instruction in English. Her father took steps for her to at least finish secondary school in English. When he had not heard back by the start of the school year, he contacted the Protecteur du citoyen.
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November 25, 2021
The Québec Ombudsperson is elected AOMF president
Read moreThe Québec Ombudsperson is the new president of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). Marie Rinfret was elected for a three-year term of office on Thursday, November 25, 2021.
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