In a letter sent to the Committee on Health and Social Services on February 10, 2022, the Québec Ombudsperson commented on Bill 15, Act to amend the Youth Protection Act and other legislative provisions.
A woman had arm pain. She felt that it was work-related. However, the Commission des normes, de l'équité, de la santé et de la sécurité du travail denied her claim for compensation. She complained to the Protecteur du citoyen.
A man was confined in a mental health institution. One day when he was agitated, the staff applied very strict measures to calm him down. The man felt that they should have acted differently to relieve him. He complained to the Protecteur du citoyen.
A person witnessed acts by a university professor that they believed were wrong. The witness spoke out to the Protecteur du citoyen about conflicts of interest and unauthorized use of a public body’s property.
On January 18, 2022, the Québec Ombudsperson presented a brief to the Committee on Culture and Education concerning Bill 9 – Act respecting the National Student Ombudsman.
The Protecteur du citoyen received a report about the CHSLDs of Chaudière-Appalaches. Apparently, the presence of a nurse was not ensured at all times. The Protecteur du citoyen decided to intervene.
A person considered that she was unfit for work because of her physical condition. She approached Retraite Québec about a disability pension, but was turned down. She complained to the Protecteur du citoyen.
On November 25, 2021, the Québec Ombudsperson sent the Committee on Citizen Relations a brief on Bill 1 – Act to amend the Educational Childcare Act to improve access to the educational childcare services network and complete its development.
A student learned that she no longer qualified for instruction in English. Her father took steps for her to at least finish secondary school in English. When he had not heard back by the start of the school year, he contacted the Protecteur du citoyen.
The Québec Ombudsperson is the new president of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). Marie Rinfret was elected for a three-year term of office on Thursday, November 25, 2021.
