February 6, 2023
Seniors' residences: do what needs doing to prevent accidents
A citizen filed a complaint against a private seniors' residence that refused to repair a rickety ramp.
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January 23, 2023Taxes: make sure that your accountant is reliable
Read moreA person filed a complaint against Revenu Québec when it failed to correct information in his tax return.
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January 9, 2023DPJ: show empathy during emergency interventions
Read moreA mother filed a complaint against the DPJ, which had taken her baby from her without explaining why.
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November 17, 2022
Keep the political office’s role sealed off from the administrative apparatus’ role in awarding subsidies
Read moreThe Protecteur du citoyen received a disclosure concerning the authorities of a government department who supposedly had favoured not-for-profit organizations in awarding subsidies. The Protecteur du citoyen decided to investigate to see whether wrongdoing had occurred.
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October 20, 2022
Good intentions do not shield against conflict of interest
Read moreLe Protecteur du citoyen a reçu une divulgation visant un haut-gestionnaire d’un organisme public. Celui-ci se serait placé en situation de conflit d’intérêts dans le cadre d’un projet où l’utilisation d’animaux était nécessaire.
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October 17, 2022IVAC: help strengthen the feeling of safety
Read moreA woman filed a complaint against the Direction générale de l’indemnisation des victimes d’actes criminels, which had refused to reimburse her for installing a surveillance camera.
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October 13, 2022
A manager must not participate in hiring someone he knows well
Read moreThe Protecteur du citoyen received a disclosure about a senior manager of an institution of higher learning. He allegedly was in conflict of interest when he favoured the hiring of someone he knew well.
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July 13, 2022
Intervention concerning Centre hospitalier affilié universitaire régional de Trois-Rivières
Read moreThe Protecteur du citoyen received a report about a hospital in Trois-Rivières. It decided to intervene.
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June 21, 2022
Intervention at CISSS de la Montérégie-Ouest and Hôpital Anna-Laberge
Read moreThe Protecteur du citoyen decided to intervene further to reports about the Birth Pavilion at Hôpital Anna-Laberge. According to the events reported, the staff’s lack of training allegedly compromised the quality of services.
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June 13, 2022Putting students first
Read moreIn Québec, nearly one in five students in public elementary schools needs adapted student services. The Protecteur du citoyen conducted an investigation about access to these services for students with special learning or adaptation needs.
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