News

A diabetic woman took steps to be registered for the Insulin Pump Access Program. When she learned that her application had not reached its destination, it was too late to re-apply. She complained to the Protecteur du citoyen.

A woman stopped receiving her child support payments. She was sure that she still was supposed to be getting them, so she contacted the Protecteur du citoyen.

A young person with autism who had a severe disability lived at an intermediate resource. His mother felt that the services there were poor. She took her son out of the residence and complained to the Protecteur du citoyen.

A crime victim contacted the Direction générale de l’indemnisation des victimes d’actes criminels. The agency authorized psychological counselling but refused to allow the sessions to be held by phone. The victim, who had mobility problems, complained to the Protecteur du citoyen.

An informal caregiver tried to find a respite resource that would take care of his spouse for a few days. He was exhausted and really needed to rest. However, no place was available in his region. He complained to the Protecteur du citoyen.