The Protecteur du citoyen received a report about a hospital in Trois-Rivières. It decided to intervene.
The Protecteur du citoyen decided to intervene further to reports about the Birth Pavilion at Hôpital Anna-Laberge. According to the events reported, the staff’s lack of training allegedly compromised the quality of services.
In Québec, nearly one in five students in public elementary schools needs adapted student services. The Protecteur du citoyen conducted an investigation about access to these services for students with special learning or adaptation needs.
The Protecteur du citoyen was informed about worrisome problems with the care delivered at Montreal Children’s Hospital. It decided to intervene with McGill University Health Centre, which is responsible for the care and services provided at the hospital.
In a brief to the Minister of Tourism, the Protecteur du citoyen commented on the draft Tourist Accommodation Regulation.
A woman under the tutorship of the Curateur public lived in a three-unit dwelling that she owned. When she left her apartment, it took the agency two years to rent it out. Feeling that the woman had been deprived of substantial income for too long, a family member complained to the Protecteur du citoyen.
According to several reports, the safety and well-being of CIUSSS de l’Estrie – CHUS CHSLDs residents were allegedly compromised. The Protecteur du citoyen decided to intervene.
The Protecteur du citoyen received a report about the emergency room at Hôpital Santa Cabrini Ospedale, in Montréal. Every month, hundreds of people remain longer than the 24-hour limit set by the Department. The Protecteur du citoyen decided to intervene.
On March 17, 2022, the National Assembly of Québec appointed Mr. Marc-André Dowd the Protecteur du citoyen. The motion was passed unanimously. His term of office will begin on March 27, 2022.
An informal caregiver tried to find a respite resource that would take care of his spouse for a few days. He was exhausted and really needed to rest. However, no place was available in his region. He complained to the Protecteur du citoyen.
