A woman stopped receiving her child support payments. She was sure that she still was supposed to be getting them, so she contacted the Protecteur du citoyen.
The Protecteur du citoyen received a report about the emergency room at Hôpital Santa Cabrini Ospedale, in Montréal. Every month, hundreds of people remain longer than the 24-hour limit set by the Department. The Protecteur du citoyen decided to intervene.
A young person with autism who had a severe disability lived at an intermediate resource. His mother felt that the services there were poor. She took her son out of the residence and complained to the Protecteur du citoyen.
On March 17, 2022, the National Assembly of Québec appointed Mr. Marc-André Dowd the Protecteur du citoyen. The motion was passed unanimously. His term of office will begin on March 27, 2022.
A crime victim contacted the Direction générale de l’indemnisation des victimes d’actes criminels. The agency authorized psychological counselling but refused to allow the sessions to be held by phone. The victim, who had mobility problems, complained to the Protecteur du citoyen.
The Protecteur du citoyen received a report about the care offered to the residents of Pavillon Philippe-Lapointe, a residential and long-term care centre (CHSLD) located in the Laurentians. The Protecteur du citoyen decided to intervene.
An informal caregiver tried to find a respite resource that would take care of his spouse for a few days. He was exhausted and really needed to rest. However, no place was available in his region. He complained to the Protecteur du citoyen.
Today, Québec Ombudsperson Marie Rinfret released a special report on how the public student financial assistance system is managed. The report describes what needs to be done to correct the lack of transparency and listening.
On March 2, 2022, Québec Ombudsperson Marie Rinfret wrote to the Parliament Commissioner for Human Rights and Ombudsman in Ukraine, Liudmyla Leontiivna Denisova.
In a letter sent to the Committee on Public Finances on February 16, 2022, the Québec Ombudsperson commented on Bill 17, Act respecting the implementation of certain provisions of the Budget Speech of 25 March 2021 and amending other provisions.
