- May 15 2019News
The term of office of Mr. Claude Dussault, Deputy Ombudsman – Citizen and User Services with the Québec Ombudsman, will be renewed for a five-year period as of August 3, 2019.
- May 14 2019Reaction to bills and draft regulations
Within the context of the consultations on Bill 16, the Québec Ombudsman submitted a brief to the Committee on Planning and the Public Domain. The brief deals solely with the amendments concerning the Régie du logement.
- May 13 2019Reaction to bills and draft regulations
In a letter to the Minister of Education and Higher Education, Jean-François Roberge, Ombudsperson Marie Rinfret commented on the draft Regulation to amend the Homeschooling Regulation.
- May 13 2019Investigation result
A mother asked that her son not be attended to by students. Her request went unheeded, so she complained to the Québec Ombudsman.
- May 6 2019Investigation result
The Ministère du Travail, de l'Emploi et de la Solidarité sociale (MTESS) wanted to decrease the financial assistance granted to a citizen. He complained to the Québec Ombudsman.
- April 29 2019Investigation result
The hearing aid of a woman living at an intermediate resource (IR) broke because it was mishandled. The IR felt that it was not responsible for the accident and refused to compensate her. A family member complained to the Québec Ombudsman.
- April 25 2019Useful tip
Read on to find out whether you qualify for assistance as the owner of a principal residence or as a tenant.
- April 23 2019Investigation result
A citizen could not correct certain information entered in his Registraire des entreprises (REQ) file. When he contacted REQ to solve the problem, he discovered that his enterprise’s registration had been cancelled. He complained to the Québec Ombudsman.
- April 17 2019Useful tip
Attestations, income tax papers, invoices. The amount of time documents have to be kept varies widely. To give you a clearer idea, here’s a short list.
- April 15 2019Investigation result
A family caregiver wanted the woman he took care of to get home support. When the request was denied, he complained to the Québec Ombudsman.