November 14, 2022
Student financial assistance: do not penalize a student for her university’s mistake
A student lodged a complaint against student financial assistance, which wanted her to pay back several thousand dollars.
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November 9, 2022Useful tipTutorship: protecting incapable people and their rights
Read moreWhen people can’t ensure their well-being or manage their property, the tribunal may declare them incapable. Now tutorship is the only protection regime available for adults declared incapable.
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November 3, 2022Useful tipCustomized support: have your trusted persons recognized
Read moreDid you know that you can designate someone to help you with certain official undertakings in your daily life? And that you can determine ahead of time who will take care of you and your assets if you become incapable? Here’s how.
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October 27, 2022Health and social services
Shortstaffing at CLSC Naskapi
Read moreThe Protecteur du citoyen received a report about CLSC Naskapi, located near Schefferville. Staff shortages had allegedly caused service ruptures. The supervision of the staff was also at issue. The Protecteur du citoyen decided to intervene.
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October 24, 2022Call bell: be attentive to the person who needs help
Read moreA woman filed a complaint against a CHSLD because a request for help from a member of her family was ignored.
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October 20, 2022Public integrity
Good intentions do not shield against conflict of interest
Read moreLe Protecteur du citoyen a reçu une divulgation visant un haut-gestionnaire d’un organisme public. Celui-ci se serait placé en situation de conflit d’intérêts dans le cadre d’un projet où l’utilisation d’animaux était nécessaire.
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October 17, 2022IVAC: help strengthen the feeling of safety
Read moreA woman filed a complaint against the Direction générale de l’indemnisation des victimes d’actes criminels, which had refused to reimburse her for installing a surveillance camera.
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October 13, 2022Public integrity
A manager must not participate in hiring someone he knows well
Read moreThe Protecteur du citoyen received a disclosure about a senior manager of an institution of higher learning. He allegedly was in conflict of interest when he favoured the hiring of someone he knew well.
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October 12, 2022Useful tipCameras in CHSLDs: what is allowed?
Read moreAre you thinking of installing a camera in the room of a loved one who lives in a CHSLD? Here are the rules to follow.
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October 3, 2022Hospitals: better understand and respect the rights of transgender persons
Read moreA transgender woman filed a complaint against a hospital because some staff considered her a man.
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