On April 27, 2023, Protecteur du citoyen Marc-André Dowd tabled the institution’s 2023-2028 strategic plan at the National Assembly.
News
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April 27, 2023
Intervention at Hôpital de l’Enfant-Jésus de Québec
Read moreThe Protecteur du citoyen received a report about Hôpital de l’Enfant-Jésus’s medical device reprocessing unit. It decided to intervene because of the potential risks of unsure care being provided to service users.
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April 17, 2023Revenu Québec: do all the required checking before making cuts
Read moreA citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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April 12, 2023
Reaction to the proposed amendments to various environmental regulations
Read moreThe Protecteur du citoyen examined the draft regulations within the purview of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. In a letter to the Minister, the Ombudsperson commented on the proposed amendments to certain environmental regulations.
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April 11, 2023
Reaction to Bill 14
Read moreIn a brief to the Committee on Institutions, Ombudsperson Marc-André Dowd commented on Bill 14 – Act to amend various provisions relating to public security and to enact the Act to assist in locating missing persons.
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April 3, 2023Better assess post-operative children brought to the emergency room
Read moreA mother filed a complaint against a hospital that had not properly assessed her daughter’s state of health.
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March 30, 2023Under tutorship but vulnerable nonetheless
Read moreIn Québec, there are more than 9,000 incapable adults under private tutorship. The Curateur public oversees the management of their assets by someone close.
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March 16, 2023
Intervention at Hôpital de Sept-Îles
Read moreThe Protecteur du citoyen received a report about the safety and quality of care at Hôpital de Sept-Îles. This hospital reports to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord. The Protecteur du citoyen decided to intervene with the CISSS.
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March 13, 2023Workplace harassment: certain situations qualify you for compensation
Read moreA citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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March 9, 2023
Intervention regarding two CISSS de Lanaudière residential resources
Read moreThe Protecteur du citoyen received a report concerning the safety and quality of the care provided at two residential resources which are partners of Centre intégré de santé et de services sociaux (CISSS) de Lanaudière. The Protecteur du citoyen decided to intervene.
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