CHSLD: communication is crucial
An informal caregiver attended to a woman who lived in a CHSLD. The resident had skin redness and seemed uncomfortable. The informal caregiver complained to the Québec Ombudsman.
An informal caregiver attended to a woman who lived in a CHSLD. The resident had skin redness and seemed uncomfortable. The informal caregiver complained to the Québec Ombudsman.
Are you about to turn 75 or 80 and want to keep your driver’s license? Here’s how.
The Québec Ombudsman decided to intervene further to reports about the Birth Pavilion at Hôpital Anna-Laberge. According to the events reported, the staff’s lack of training allegedly compromised the quality of services.
A man’s health problems worsened after a traffic accident. The man bought the medication prescribed to relieve him, but the Société de l’assurance automobile du Québec refused to reimburse him. He complained to the Québec Ombudsman.
In Québec, nearly one in five students in public elementary schools needs adapted student services. The Québec Ombudsman conducted an investigation about access to these services for students with special learning or adaptation needs.
In Québec, nearly one out of five elementary-school students needs adapted services. However, a report by the Québec Ombudsman shows that these services do not always meet needs.
June 15 is World Elder Abuse Awareness Day. Whether you’re a witness or a victim, learn how to react.
In a letter to the Minister of Public Security, Québec Ombudsman Marc-André Dowd commented on the draft Regulation respecting the financial assistance that may be granted to members of a deceased person’s family to cover expenses incurred for legal assistance and representation during certain inquests by a coroner.
In a letter to the Minster responsible for Seniors and Informal Caregivers, Québec Ombudsman Marc-André Dowd commented on the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences.
In May 2023, the thresholds for legal aid eligibility were increased. Free access was also extended to include all children.