February 13, 2023
Farm land: only impose the conditions provided for by law
A person filed a complaint against the Commission de protection du territoire agricole du Québec, which had sent them a formal notice.
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February 7, 2023Bills and legislation
Reaction to Bill 3
Read moreOn February 7, 2023, Ombudsperson Marc-André Dowd commented on Bill 3, Act respecting health and social services information and amending various legislative provisions before the Committee on Public Finances.
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February 6, 2023Seniors' residences: do what needs doing to prevent accidents
Read moreA citizen filed a complaint against a private seniors' residence that refused to repair a rickety ramp.
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February 1, 2023Useful tipFiling a health network complaint in the public or private sector
Read moreDissatisfied with the care received within the public health system? Want to file a complaint against a pharmacist, dentist, physician or other health professional in private practice? Here's what to do.
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January 23, 2023Taxes: make sure that your accountant is reliable
Read moreA person filed a complaint against Revenu Québec when it failed to correct information in his tax return.
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January 18, 2023Useful tipChoosing a private seniors' residence
Read moreAre you considering living in a private seniors' residence (RPA)? Make sure it matches your needs and expectations.
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January 9, 2023DPJ: show empathy during emergency interventions
Read moreA mother filed a complaint against the DPJ, which had taken her baby from her without explaining why.
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December 14, 2022Useful tipEviction: can the owner force me out of my apartment?
Read moreNew eviction rules have been in force since February 21, 2024. If your property owner does not respect eviction conditions, you have recourse as a tenant.
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November 21, 2022CHSLD: offer the necessary support to people awaiting services
Read moreA person filed a complaint against a CHSLD which was slow to assign his file to a social worker.
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November 17, 2022Public integrity
Keep the political office’s role sealed off from the administrative apparatus’ role in awarding subsidies
Read moreThe Protecteur du citoyen received a disclosure concerning the authorities of a government department who supposedly had favoured not-for-profit organizations in awarding subsidies. The Protecteur du citoyen decided to investigate to see whether wrongdoing had occurred.
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