April 17, 2023
Revenu Québec: do all the required checking before making cuts
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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April 12, 2023
Reaction to the proposed amendments to various environmental regulations
Read moreThe Protecteur du citoyen examined the draft regulations within the purview of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. In a letter to the Minister, the Ombudsperson commented on the proposed amendments to certain environmental regulations.
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April 11, 2023
Reaction to Bill 14
Read moreIn a brief to the Committee on Institutions, Ombudsperson Marc-André Dowd commented on Bill 14 – Act to amend various provisions relating to public security and to enact the Act to assist in locating missing persons.
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April 3, 2023Better assess post-operative children brought to the emergency room
Read moreA mother filed a complaint against a hospital that had not properly assessed her daughter’s state of health.
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March 30, 2023Under tutorship but vulnerable nonetheless
Read moreIn Québec, there are more than 9,000 incapable adults under private tutorship. The Curateur public oversees the management of their assets by someone close.
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March 16, 2023
Intervention at Hôpital de Sept-Îles
Read moreThe Protecteur du citoyen received a report about the safety and quality of care at Hôpital de Sept-Îles. This hospital reports to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord. The Protecteur du citoyen decided to intervene with the CISSS.
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March 13, 2023Workplace harassment: certain situations qualify you for compensation
Read moreA citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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March 9, 2023
Intervention regarding two CISSS de Lanaudière residential resources
Read moreThe Protecteur du citoyen received a report concerning the safety and quality of the care provided at two residential resources which are partners of Centre intégré de santé et de services sociaux (CISSS) de Lanaudière. The Protecteur du citoyen decided to intervene.
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February 23, 2023
Intervention at Hôpital de Granby
Read moreThe Protecteur du citoyen received a report about Centre intégré universitaire de santé et de services sociaux (CIUSSS) de l’Estrie. Seemingly, the supervision of people with symptoms of dementia at Hôpital de Granby, which reports to the CIUSSS, was inadequate. The Protecteur du citoyen decided to intervene.
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February 20, 2023People who live outside Québec: don’t pay ahead of time for care you may or may not receive
Read moreA man filed a complaint against a hospital that billed for services ahead of time without knowing whether they would really be delivered.
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