The Protecteur du citoyen decided to intervene further to reports about the Birth Pavilion at Hôpital Anna-Laberge. According to the events reported, the staff’s lack of training allegedly compromised the quality of services.
A man’s health problems worsened after a traffic accident. The man bought the medication prescribed to relieve him, but the Société de l’assurance automobile du Québec refused to reimburse him. He complained to the Protecteur du citoyen.
In Québec, nearly one in five students in public elementary schools needs adapted student services. The Protecteur du citoyen conducted an investigation about access to these services for students with special learning or adaptation needs.
In a letter to the Minister of Public Security, Ombudsperson Marc-André Dowd commented on the draft Regulation respecting the financial assistance that may be granted to members of a deceased person’s family to cover expenses incurred for legal assistance and representation during certain inquests by a coroner.
In a letter to the Minster responsible for Seniors and Informal Caregivers, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences.
The Protecteur du citoyen was informed about worrisome problems with the care delivered at Montreal Children’s Hospital. It decided to intervene with McGill University Health Centre, which is responsible for the care and services provided at the hospital.
A man who had been injured on the job was assaulted and was compensated for the crime. However, the man noticed that he was not getting certain payments he had been receiving before the assault. He complained to the Protecteur du citoyen.
A father lost custody of his children, but he wanted to see them. A community organization put him on a waiting list for supervised visits. However, his file was closed before he even got a chance to see them. He complained to the Protecteur du citoyen.
In a brief to the Minister of Tourism, the Protecteur du citoyen commented on the draft Tourist Accommodation Regulation.
In a letter to the Minister of Education, Protecteur du citoyen Marc-André Dowd commented on the draft regulation on the mechanism for reviewing the results obtained by certain students.
