News | Protecteur du Citoyen

News

  1. August 27 2018
    Investigation result

    An elderly woman complained to the Québec Ombudsman because she was obliged to remain seated in an armchair at the hospital, despite her requests to be put back in bed.

  2. August 22 2018
    News

    A senior-level public servant was reimbursed for personal travel expenses.

  3. August 22 2018
    Useful tip

    Here or abroad, you can contact the Québec Ombudsman if you are dissatisfied with a Québec public service.

  4. August 20 2018
    Investigation result

    A woman applied for financial assistance for damage to her house due to flooding. Because the Ministère de la Sécurité publique was slow to process her application, she complained to the Québec Ombudsman, fearing that it would be turned down.

  5. July 27 2018
    Reaction to bills and draft regulations

    In a letter to the Minister of Health and Social Services, the Québec Ombudsman commented on the interinstitutional helicopter transport service pilot project.

  6. July 18 2018
    Useful tip

    Since June 30, 2018, Highway Safety Code rules have changed, including those concerning the use of cell phones while driving. Here is what you should know.

  7. July 16 2018
    Investigation result

    Dissatisfied with the Ministère de la Justice’s response to her complaint concerning a court clerk, a woman turned to the Québec Ombudsman.

  8. July 9 2018
    Investigation result

    After being released from hospital during the night, an elderly man wearing only a hospital gown was taken to his daughter’s house. The daughter complained to the Québec Ombudsman.

  9. July 5 2018
    Useful tip

    Starting at the age of 14, anyone can see his or her medical file.

  10. July 5 2018
    News

    The Québec Ombudsman has released its first conclusion further to a public integrity investigation into a disclosure of wrongdoings concerning the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec.