The Québec Ombudsperson is the new president of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF). Marie Rinfret was elected for a three-year term of office on Thursday, November 25, 2021.
November 30, 2021Bills and legislation
Reaction to the draft Regulation to amend the Regulation respecting the application of the Public Curator Act
In a letter sent to the Public Curator on November 26, 2021, the Québec Ombudsperson commented on the draft Regulation to amend the Regulation respecting the application of the Public Curator Act.
November 29, 2021Bills and legislation
On November 25, 2021, the Québec Ombudsperson sent the Committee on Citizen Relations a brief on Bill 1 – Act to amend the Educational Childcare Act to improve access to the educational childcare services network and complete its development.
November 29, 2021
A student learned that she no longer qualified for instruction in English. Her father took steps for her to at least finish secondary school in English. When he had not heard back by the start of the school year, he contacted the Québec Ombudsman.
November 23, 2021Special Reports
In May 2020, the Québec Ombudsman announced that it would conduct an investigation on how the COVID-19 crisis was handled in CHSLDs during the first wave of the pandemic—the most deadly and distres
November 17, 2021Useful tip
Since November 15, 2021, fertility services are once again covered by the public system. Here are a few conditions that apply.
November 9, 2021Health and social services
The Québec Ombudsman received three reports concerning Les Résidences du Chemin du Roy, located in Mauricie. The allegations pointed to various failings that, among other things, jeopardized the safety of the residents. The Québec Ombudsman decided to intervene.
November 1, 2021
A woman had to spend a few days in a hospital to receive care. When she arrived, a COVID-19 outbreak had begun. She wanted to go home but she was not allowed to, even though she had tested negative. Her daughter was worried and complained to the Québec Ombudsman.
October 28, 2021Special Reports
For access to public residential resources that respects the rights and needs of elderly people and of their families
Every year in Québec, more than 21,000 elderly people need a place in a public residential resource. The Québec Ombudsman investigated the rules and practices surrounding access to permanent residential resources. On October 28, 2021, it released a special report on the subject.