Here are the steps for exercising your rights.
A citizen filed a complaint against the hospital nurses who ignored signs of her discomfort.
A mother filed a complaint against a family-type resource which made organizing outings with her son complicated.
Protecting your house, evacuation, post-flood paperwork… Here’s what you need to know if seasonal flooding occurs.
On April 27, 2023, Protecteur du citoyen Marc-André Dowd tabled the institution’s 2023-2028 strategic plan at the National Assembly.
The Protecteur du citoyen received a report about Hôpital de l’Enfant-Jésus’s medical device reprocessing unit. It decided to intervene because of the potential risks of unsure care being provided to service users.
Are you getting social assistance or social solidarity benefits and are about to turn 60 or 65? Be aware that you’ll have certain steps to take to maintain them.
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
The Protecteur du citoyen examined the draft regulations within the purview of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. In a letter to the Minister, the Ombudsperson commented on the proposed amendments to certain environmental regulations.
It’s a good idea to keep certain documents in case you’re asked for them somewhere down the line. Which ones? And for how long? Here’s what you need to know.
