SAAQclic: when a mistake is made, citizens must be reimbursed quickly
A citizen lodged a complaint against the SAAQ, which debited more than $500 for no reason.
A citizen lodged a complaint against the SAAQ, which debited more than $500 for no reason.
On October 15, 2024, the Protecteur du citoyen sent a letter to the Minister of the Environment, the Fight Against Climate Change, Wildlife and Parks. In it, he commented on the updated rules for better protecting property and people against flooding and watercourse movement.
In a letter to the Commission de l’économie et du travail, the Ombudsperson commented on Bill 71 - Act to improve support for persons and to simplify the social assistance regime.
A citizen lodged a complaint against a hospital where he was treated without consenting.
In a letter to the Commission des institutions, the Ombudsperson commented on Bill 67 - Act to amend the Professional Code for the modernization of the professional system and to broaden certain professional practices in the field of health and social services.
In a letter to the Commission des transports et de l’environnement, the Ombudsperson commented on Bill 61 – Act enacting the Act respecting Mobilité Infra Québec and amending certain provisions relating to shared transportation.
A worker filed a complaint against the CNESST, which refused to quickly correct an error in her tax slip.
The Protecteur du citoyen received a report about the Établissement de détention de Hull. Seemingly, there were long wait times for healthcare and health service delivery. The Protecteur du citoyen decided to intervene.
In a letter to the Minister Responsible for Social Solidarity and Community Action, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Individual and Family Assistance Regulation.
A citizen filed a complaint against a hospital that may have left his family member alone just before he died.