April 17, 2023
Revenu Québec: do all the required checking before making cuts
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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April 12, 2023Bills and legislation
Reaction to the proposed amendments to various environmental regulations
Read moreThe Québec Ombudsman examined the draft regulations within the purview of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. In a letter to the Minister, the Ombudsman commented on the proposed amendments to certain environmental regulations.
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April 12, 2023Useful tipHow long must I keep my documents?
Read moreIt’s a good idea to keep certain documents in case you’re asked for them somewhere down the line. Which ones? And for how long? Here’s what you need to know.
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April 11, 2023Bills and legislation
Reaction to Bill 14
Read moreIn a brief to the Committee on Institutions, Québec Ombudsman Marc-André Dowd commented on Bill 14 – Act to amend various provisions relating to public security and to enact the Act to assist in locating missing persons.
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April 3, 2023Better assess post-operative children brought to the emergency room
Read moreA mother filed a complaint against a hospital that had not properly assessed her daughter’s state of health.
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March 30, 2023Special ReportsUnder tutorship but vulnerable nonetheless
Read moreIn Québec, there are more than 9,000 incapable adults under private tutorship. The Curateur public oversees the management of their assets by someone close.
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March 24, 2023Useful tipWhistleblower Awareness Day: speak out to improve public service integrity
Read moreHave you witnessed a serious wrongdoing within a Québec government department or agency? The Québec Ombudsman wants to remind you that it’s important to speak out. Here’s how.
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March 16, 2023Health and social services
Intervention at Hôpital de Sept-Îles
Read moreThe Québec Ombudsman received a report about the safety and quality of care at Hôpital de Sept-Îles. This hospital reports to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord. The Québec Ombudsman decided to intervene with the CISSS.
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March 13, 2023Workplace harassment: certain situations qualify you for compensation
Read moreA citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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March 9, 2023Health and social services
Intervention regarding two CISSS de Lanaudière residential resources
Read moreThe Québec Ombudsman received a report concerning the safety and quality of the care provided at two residential resources which are partners of Centre intégré de santé et de services sociaux (CISSS) de Lanaudière. The Québec Ombudsman decided to intervene.
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