To mark National Indigenous Peoples Day, Ombudsperson Marc-André Dowd is highlighting First Nations and Inuit heritage, resilience and diversity throughout Québec.
News
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June 17, 2024
Intervention concerning a rehabilitation centre in Estrie
Read moreThe Protecteur du citoyen intervened in a rehabilitation centre run by CIUSSS de l'Estrie. The unit under investigation takes in minors with autism spectrum disorders or behavioural problems.
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June 17, 2024French courses: the Department must take citizens’ availability into account
Read moreA permanent resident lodged a complaint against the Ministère de l'Immigration, de la Francisation et de l'Intégration, which failed to consider his availability for French courses.
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June 6, 2024
Intervention regarding a rehabilitation unit for young offenders in Lévis
Read moreThe Protecteur du citoyen received a report about a secure unit that houses young offenders. The unit is part of a rehabilitation centre run by CISSS de Chaudière-Appalaches. The Protecteur du citoyen decided to intervene.
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June 4, 2024
Reaction to the draft Regulation to amend the Regulation under the Act respecting the Québec correctional system
Read moreIn a letter to the Minister of Public Security, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Regulation under the Act respecting the Québec correctional system.
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June 3, 2024The DYP's expectations must be clearly explained to the parents concerned
Read moreA mother filed a complaint against the Director of Youth Protection because her intervention plan was incomplete.
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May 30, 2024
Reaction to Bill 62
Read moreIn a letter to the Commission des finances publiques, the Ombudsperson commented on Bill 62 - Act mainly to diversify the acquisition strategies of public bodies and increase their agility in carrying out infrastructure projects.
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May 21, 2024Retraite Québec: don’t delay issuing amounts owing
Read moreA citizen lodged a complaint against Retraite Québec which was slow to issue her surviving spouse’s pension.
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May 7, 2024
Intervention concerning three intermediate resources in the Mauricie region
Read moreThe Protecteur du citoyen intervened concerning three intermediate resources for vulnerable adults. All the resources were under contract with CIUSSS de la Mauricie-et-du-Centre-du-Québec.
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May 6, 2024Hospital: take the necessary steps to avoid losing patients’ personal belongings
Read moreA citizen lodged a complaint against a hospital that had lost her clothes.
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