A citizen filed a complaint against the hospital nurses who ignored signs of her discomfort.
A mother filed a complaint against a family-type resource which made organizing outings with her son complicated.
On April 27, 2023, Protecteur du citoyen Marc-André Dowd tabled the institution’s 2023-2028 strategic plan at the National Assembly.
The Protecteur du citoyen received a report about Hôpital de l’Enfant-Jésus’s medical device reprocessing unit. It decided to intervene because of the potential risks of unsure care being provided to service users.
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
The Protecteur du citoyen examined the draft regulations within the purview of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs. In a letter to the Minister, the Ombudsperson commented on the proposed amendments to certain environmental regulations.
In a brief to the Committee on Institutions, Ombudsperson Marc-André Dowd commented on Bill 14 – Act to amend various provisions relating to public security and to enact the Act to assist in locating missing persons.
A mother filed a complaint against a hospital that had not properly assessed her daughter’s state of health.
In Québec, there are more than 9,000 incapable adults under private tutorship. The Curateur public oversees the management of their assets by someone close.
The Protecteur du citoyen received a report about the safety and quality of care at Hôpital de Sept-Îles. This hospital reports to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord. The Protecteur du citoyen decided to intervene with the CISSS.
