A mother filed a complaint against the Direction de la protection de la jeunesse, which dragged its heels in recognizing that she was a victim of spousal violence.
An elderly person lodged a complaint against the Tribunal administratif du logement for preventing her from sending important documents.
Today, the Protecteur du citoyen released a special report on public integrity. The topic was the awareness of disclosure mechanisms within Québec public bodies, their accessibility and the trust they inspire.
In a letter to the Minister Responsible for Seniors, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences.
A deceased person’s family lodged a complaint against a CHSLD which had admitted the person without being able to provide proper care.
A citizen filed a complaint against Retraite Québec, which asked her to reimburse $25,000.
A woman filed a complaint against a health network agency that had failed to give her proper support when she was caring for her dying spouse at home.
The Protecteur du citoyen received a report about Ressource intermédiaire La Victorienne, located in Gatineau. It houses vulnerable adults. Apparently, there are recurrent problems with the care and services provided to them. The Protecteur du citoyen decided to intervene.
A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.
Québec Ombudsman Marc-André Dowd releases his first follow-up report on the 142 calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (Viens Commission).
