News | Protecteur du Citoyen

News

  1. February 25 2019
    Investigation result

    An attorney felt that he did not have enough privacy to talk with his courthouse clients. He complained to the Québec Ombudsman.

  2. February 21 2019
    Reaction to bills and draft regulations

    The Ombudsperson commented on Bill 8 to the Committee on Institutions.

  3. February 18 2019
    Investigation result

    A person with a disability who lived in a CHSLD requested material adapted to his or her condition. Three years later, the resident still had not gotten anything, so the person asked the Québec Ombudsman for help.

  4. February 13 2019
    Reaction to bills and draft regulations

    In a letter to the Committee on Health and Social Services, the Québec Ombudsman commented on a specific aspect of Bill 2, Act to tighten the regulation of cannabis.

  5. February 13 2019
    Useful tip

    If you want to speak out against a wrongdoing, here’s how to do it without fear of reprisal.

  6. February 11 2019
    Investigation result

    A detainee requested nicotine replacement therapy (NRT). Feeling that his request had been refused for an unfounded reason, he turned to the Québec Ombudsman.

  7. February 4 2019
    Investigation result

    Unwittingly, a user swallowed medication she had refused the day before when it was administered with other pills. She complained to the Québec Ombudsman.

  8. January 30 2019
    Useful tip

    Is ambulance transportation free for 65-year-olds? Here’s what you should know.

  9. January 28 2019
    Investigation result

    A citizen tried to reach his Direction de l’indemnisation des victimes d’actes criminels (IVAC) agent. When he did not hear back after several tries, he complained to the Québec Ombudsman.

  10. January 21 2019
    Investigation result

    A citizen tried to get help finding a family doctor. Services Québec gave him inaccurate information. Feeling that he had been misinformed, he complained to the Québec Ombudsman.