News

A citizen felt penalized because the Société de l’assurance automobile du Québec (SAAQ) gave him an appointment too late. He complained to the Québec Ombudsman.

More than 11,000 people in Québec benefit from the service employment paycheque program, but there are certain obligations. Here’s what you need to know.

A child with severe deafness had to see a speech therapist every week. The frequency of the meetings was not respected, so the father complained to the Québec Ombudsman.

The Québec Ombudsman was informed about wrongdoing supposedly committed in a childcare centre (CPE).

A citizen received financial assistance for studying abroad. He felt that the amount was insufficient. He complained to the Québec Ombudsman.

Since April 18, 2019, car safety seats are mandatory for all children until the age of 9.

A citizen in distress contacted an addiction rehabilitation centre (CRD). The needs assessment meeting was scheduled for several weeks later. Dissatisfied, he complained to the Québec Ombudsman.

A citizen entered her name in an Internet search engine. She discovered that her father had recognized their filiation years after her birth. A family member of the citizen complained to the Québec Ombudsman.

A woman with cancer had to wait for hours at the emergency room. Even though she felt tired, she was denied a stretcher. A family member complained to the Québec Ombudsman.

The Ombudsperson commented on Bill 9 to the Committee on Citizen Relations.