The Protecteur du citoyen was informed about problems accessing CHSLDs located in central Montérégie. People living outside this area were having trouble being admitted. The Protecteur du citoyen decided to investigate.
In a letter sent to the Commission des finances publiques, the Ombudsperson, Marc-André Dowd, comments on Bill 82, An Act respecting the national digital identity and amending other provisions.
According to a report, there were shortcomings in the services provided by certain CHSLDs in the Estrie region. The Protecteur du citoyen decided to intervene.
On December 1, 2024, Santé Québec became responsible for health and social services network operations.
A citizen filed a complaint against a correctional facility where he was punished for acts he had not committed.
The Protecteur du citoyen received a report about the psychiatric unit of Hôpital du Centre-de-la-Mauricie in Shawinigan. Staff allegedly used control measures too quickly and the attitude of some nursing staff was inappropriate. The Protecteur du citoyen decided to intervene.
On November 30, 2024, the Protecteur du citoyen became a reporting centre for disclosures of wrongdoing within a public body. It is also the point of contact for all reprisal complaints following a disclosure.
The Protecteur du citoyen received a report about CLSCs in the regions of Quebec, Charlevoix and Portneuf. Shortcomings were allegedly observed in the services offered to people suffering from a spinal cord injury. The Protecteur du citoyen conducted an investigation.
A person filed a complaint against a CHSLD for using medication too often to control a man in its care.
If you’ve been subjected to sexual violence, it’s up to you to decide whether to lodge a complaint. There’s no time limit for doing so, and there are legal remedies available.
