- September 5 2017Investigation result
A CLSC decreased a woman’s home support service hours. Her husband disagreed with this decision and filed a complaint with the Québec Ombudsman.
- August 29 2017Intervention report
The Québec Ombudsman received reports concerning the quality of the care, services and environment offered to the residents at Résidence Brooks, a private seniors’ residence.
- August 28 2017Investigation result
The Sûreté du Québec refused to compensate a citizen for damage caused to his building during a police intervention.
- August 23 2017Useful tip
The retirement income people receive as of age 60 may affect their social assistance benefit amounts.
- August 22 2017Intervention report
The Québec Ombudsman investigated the living conditions at the social housing units managed by Carrefour d’alimentation et de partage Saint-Barnabé, namely, the Espérance, Viau and Sainte-Catherine residences, in Montréal.
- August 21 2017Investigation result
The woman complained to the Québec Ombudsman because she was asked to pay back more than $5,000 in overpaid bursaries.
- July 19 2017Intervention report
The Québec Ombudsman received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.
- July 17 2017Investigation result
A man felt that his wife had not been monitored adequately at a hospital where she had fallen three times. He complained to the Québec Ombudsman.
- July 12 2017Intervention report
The Québec Ombudsman received a report regarding the inadequate environment in which dialysis is provided to Hôpital Maisonneuve-Rosemont patients.
- July 12 2017Useful tip
Now it’s easier for people settling in Québec to get a Québec driver’s licence.