News

  1. September 28 2017
    Annual report

    Annual Report

    The Ombudsperson Marie Rinfret tabled the 47th edition of the organization’s Annual Report in the National Assembly on September 28th, 2017. She pointed out that any change within public services must be planned with rigour, vision and a focus on the well-being of citizens.

  2. September 25 2017
    Investigation result

    More than a year after applying for reconsideration of a decision, an immigration candidate was still without news from the Ministère de l’Immigration, de la Diversité et de l’Inclusion. He complained to the Québec Ombudsman.

  3. September 20 2017
    Useful tip

    Throughout her career, the current Ombudsperson has always given social rights and defense of the underprivileged pride of place.

  4. September 19 2017
    Intervention report

    The Québec Ombudsman received a report about various failings at Centre d’hébergement et de soins de longue durée (CHSLD) Herron, a private uncontracted health institution.

  5. September 18 2017
    Investigation result

    The hasty transfer of a young autistic boy to another residential resource triggered great stress in him. His father complained to the Québec Ombudsman.

  6. September 14 2017
    Reaction to bills and draft regulations

    In a letter to the Minister of Employment and Social Solidarity, François Blais, the Québec Ombudsman conveyed its comments about the draft Regulation to amend the Individual and Family Assistance Regulation.

  7. September 11 2017
    Investigation result

    A paraplegic woman was incarcerated under conditions that were not adapted to her condition. She complained to the Québec Ombudsman.

  8. September 8 2017
    Reaction to bills and draft regulations

    In a letter to the Committee on Culture and Education, the Québec Ombudsman commented on Bill 144 – Act to amend the Education Act and other legislative provisions concerning mainly free educational services and compulsory school attendance.

  9. September 7 2017
    Reaction to bills and draft regulations

    The Québec Ombudsman subscribes to the various objectives of the bill. In a letter to the Committee on Institutions, it nonetheless recommended an amendment to specify the type of identification that Québec police officers must carry in their relations with the public.

  10. September 6 2017
    Reaction to bills and draft regulations

    In a letter to Hélène David, Minister responsible for Higher Education, the Québec Ombudsman conveyed its comments on the draft Regulation to amend the Regulation respecting financial assistance for education expenses.

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