News | Protecteur du Citoyen

News

  1. April 3 2019
    Useful tip

    More than 11,000 people in Québec benefit from the service employment paycheque program, but there are certain obligations. Here’s what you need to know.

  2. April 1 2019
    Investigation result

    A child with severe deafness had to see a speech therapist every week. The frequency of the meetings was not respected, so the father complained to the Québec Ombudsman.

  3. March 25 2019
    News

    The Québec Ombudsman was informed about wrongdoing supposedly committed in a childcare centre (CPE).

  4. March 25 2019
    Investigation result

    A citizen received financial assistance for studying abroad. He felt that the amount was insufficient. He complained to the Québec Ombudsman.

  5. March 20 2019
    Useful tip

    Since April 18, 2019, car safety seats are mandatory for all children until the age of 9.

  6. March 18 2019
    Investigation result

    A citizen in distress contacted an addiction rehabilitation centre (CRD). The needs assessment meeting was scheduled for several weeks later. Dissatisfied, he complained to the Québec Ombudsman.

  7. March 11 2019
    Investigation result

    A citizen entered her name in an Internet search engine. She discovered that her father had recognized their filiation years after her birth. A family member of the citizen complained to the Québec Ombudsman.

  8. March 4 2019
    Investigation result

    A woman with cancer had to wait for hours at the emergency room. Even though she felt tired, she was denied a stretcher. A family member complained to the Québec Ombudsman.

  9. February 27 2019
    Reaction to bills and draft regulations

    The Ombudsperson commented on Bill 9 to the Committee on Citizen Relations.

  10. February 27 2019
    Useful tip

    If you feel that a public service’s wait times are too long, you can contact the Québec Ombudsman.