News | Protecteur du Citoyen


  1. December 11 2019
    Useful tip

    Planning a long trip outside Québec? The length of your stay could affect your insurance.

  2. December 10 2019
    Reaction to bills and draft regulations

    In a letter to the Minister of Municipal Affairs and Housing, the Ombudsperson commented on the draft By-law to amend the By-law respecting the conditions for the leasing of dwellings in low-rental housing.

  3. December 9 2019
    Investigation result

    At a hospital emergency room, a woman learned that a relative had been sent to another section. Disagreeing with the decision, she complained to the Québec Ombudsman.

  4. December 5 2019

    The Special Committee on the Rights of the Child and Youth Protection is currently holding public hearings. On December 5, 2019, the Québec Ombudsman presented a brief.

  5. December 2 2019
    Intervention report

    The Québec Ombudsman learned that someone who had just registered with a family doctor had to start the process of registering on the Québec Family Doctor Finder (GAMF) from scratch. The Québec Ombudsman decided to intervene on its own initiative.

  6. December 2 2019
    Investigation result

    A man in his forties who lived in a CHSLD had very strained relations with the members of the staff. He complained to the Québec Ombudsman.

  7. November 27 2019
    Useful tip

    Here’s how to make sense of housing options for seniors.

  8. November 25 2019
    Investigation result

    A man who was social solidarity program recipient went to a medical appointment by cab. The Ministère du Travail, de l’Emploi et de la Solidarité sociale refused to cover the cost of the trip. The man complained to the Québec Ombudsman.

  9. November 20 2019

    Thirty years ago today, the General Assembly of the United Nations (UN) adopted the Convention on the Rights of the Child.

  10. November 19 2019

    Are you a non-teaching special education professional? Do you work with elementary-school students with special needs?