News | Protecteur du Citoyen

News

  1. June 10 2020
    Special report

    On June 10, 2020, the Québec Ombudsman released an opinion on CHSLD lodging fees revealing significant disparities in how residents’ contribution is calculated. It made three recommendations to the Ministère de la Santé et des Services sociaux.

  2. June 10 2020
    Useful tip

    Legal aid consists of offering the services of an attorney free of charge. Do you qualify?

  3. June 9 2020
    Reaction to bills and draft regulations

    The Québec Ombudsman presented a brief to the Committee on Public Finance as part of the special consultations on Bill 61, Act to restart Québec’s economy and to mitigate the consequences of the public health emergency declared on 13 March 2020 because of the COVID-19 pandemic.

  4. June 4 2020
    News

    Today, the Québec Ombudsman unveils its new visual identity. Modern and minimalist, it echoes the institution’s mission that puts people front and centre.

  5. June 3 2020
    News

    The parents of children with disabilities approached the Québec Ombudsman. Because of the pandemic and school closures, these families find themselves in vulnerable situations. The Ombudsperson wrote to the Minister of Education and Higher Education regarding this subject.

  6. June 1 2020
    Investigation result

    A woman got hurt on the job. She contacted the Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST). When it refused her claim, she complained to the Québec Ombudsman.

  7. May 28 2020
    Reaction to bills and draft regulations

    On May 1, 2017, the Act to facilitate the disclosure of wrongdoings relating to public bodies came into force. In a report released on May 28, 2020, the Québec Ombudsman took stock of the implementation of the Act.

  8. May 27 2020
    Useful tip

    Due to the pandemic, the government has suspended repayment of student loans. Here’s what you need to know.

  9. May 19 2020
    Investigation result

    A man in an addiction resource underwent a urine test to prove he had not consumed alcohol. Even though the results were inconclusive, the resource claimed that he had had a drink. The man swore it was not true and complained to the Québec Ombudsman.

  10. May 14 2020
    Useful tip

    Several measures have been announced since the onset of the COVID-19 pandemic. Here’s an overview.