News | Protecteur du Citoyen

News

  1. July 2 2019
    Investigation result

    A man who had a urinary catheter had repeated infections. Doubtful as to the upkeep of the catheter, a family member complained to the Québec Ombudsman.

  2. June 28 2019
    Reaction to bills and draft regulations

    In a letter to Jean Boulet, Minister of Labour, Employment and Social Solidarity, Ombudsperson Marie Rinfret commented on the draft Regulation to amend the Individual and Family Assistance Regulation.

  3. June 25 2019
    Investigation result

    A citizen went to a medical appointment by cab. The Ministère du Travail, de l’Emploi et de la Solidarité sociale approved his application for reimbursement. After some time, he had not yet received the money, so he complained to the Québec Ombudsman.

  4. June 20 2019
    Intervention report

    The Québec Ombudsman was informed of water shortages that compromised the quality of care at Inukjuak CLSC, in Nunavik.

  5. June 19 2019
    Useful tip

    Young people age 14 to 17 with a licence are allowed to drive a scooter, but at that age, special rules apply.

  6. June 17 2019
    Investigation result

    A citizen was given injections against her will at a health institution. She complained to the Québec Ombudsman.

  7. June 13 2019
    Special report

    In a special report, the Québec Ombudsman described numerous violations by the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation in applying the Act to facilitate the disclosure of wrongdoings relating to public bodies.

  8. June 11 2019
    Reaction to bills and draft regulations

    In a letter to Family Minister Mathieu Lacombe, Ombudsperson Marie Rinfret commented on the draft Regulation respecting the preventive withdrawal of certain home childcare providers.

  9. June 10 2019
    Investigation result

    Revenu Québec sent a citizen a document indicating a debt that went back more than ten years. Seeing that he owed a hefty amount in interest, the man complained to the Québec Ombudsman.

  10. June 3 2019
    Investigation result

    A citizen had been receiving benefits under the Québec Parental Insurance Plan for several months. When she was instructed to reimburse it all, she complained to the Québec Ombudsman.