News | Protecteur du Citoyen


  1. July 27 2018
    Reaction to bills and draft regulations

    In a letter to the Minister of Health and Social Services, the Québec Ombudsman commented on the interinstitutional helicopter transport service pilot project.

  2. July 18 2018
    Useful tip

    Since June 30, 2018, Highway Safety Code rules have changed, including those concerning the use of cell phones while driving. Here is what you should know.

  3. July 16 2018
    Investigation result

    Dissatisfied with the Ministère de la Justice’s response to her complaint concerning a court clerk, a woman turned to the Québec Ombudsman.

  4. July 9 2018
    Investigation result

    After being released from hospital during the night, an elderly man wearing only a hospital gown was taken to his daughter’s house. The daughter complained to the Québec Ombudsman.

  5. July 5 2018
    Useful tip

    Starting at the age of 14, anyone can see his or her medical file.

  6. July 5 2018

    The Québec Ombudsman has released its first conclusion further to a public integrity investigation into a disclosure of wrongdoings concerning the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec.

  7. July 3 2018
    Investigation result

    A citizen applied to the Ministère de l’Immigration, de la Diversité et de l’Inclusion to sponsor his spouse, who lived abroad. His application having been turned down, he complained to the Québec Ombudsman.

  8. June 28 2018
    Intervention report

    The Québec Ombudsman received reports concerning multiple failings in the quality of the services and the living environment at an intermediate resource.

  9. June 26 2018
    Investigation result

    A detainee who had a toothache was refused pain medication. She complained to the Québec Ombudsman.

  10. June 20 2018
    Useful tip

    Do you qualify?