News | Protecteur du Citoyen

News

  1. November 7 2018
    Useful tip

    Even if accessory costs are prohibited now, you may be charged certain fees.

  2. November 7 2018
    Intervention report

    The Québec Ombudsman was informed that many people had been waiting for a long time for MRI tests or CT scans at Centre hospitalier de l’Université de Montréal (CHUM).

  3. November 5 2018
    Investigation result

    The SAAQ suspended the driver’s licence of an elderly man for medical reasons. He complained to the Québec Ombudsman.

  4. November 5 2018
    News

    The defendant had allegedly misused the agency’s funds or property, had not complied with the rules for the awarding of contracts, and had been in conflict of interest.

  5. October 30 2018
    Intervention report

    The Québec Ombudsman received a report describing flaws in medication management at protection and rehabilitation centres for youth with social maladjustments.

  6. October 29 2018
    Investigation result

    A woman fractured her ankle. She went to an emergency room, where she was prescribed an orthopedic boot. She was charged fees for the boot, so she complained to the Québec Ombudsman.

  7. October 24 2018
    Useful tip

    Several factors make it more difficult for Inuit youth all the way through school.

  8. October 24 2018
    Special report

    In a special investigation report released on October 24, 2018, the Québec Ombudsman calls on the Ministère de l’Éducation et de l’Enseignement supérieur to do more to fulfil its obligations towards Kativik School Board, in Nunavik.

  9. October 22 2018
    Investigation result

    A man wanted to complain about the agency Transition énergétique Québec. He never reached the Complaint Management Office. He complained to the Québec Ombudsman.

  10. October 15 2018
    Investigation result

    A woman criticized a community organization for not informing its members that they had the right to complain about the quality of the services received. She complained to the Québec Ombudsman.