News | Protecteur du Citoyen

News

  1. May 18 2018
    News

    On May 20, 2018, the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) is celebrating its 20th birthday! 20 years of serving democracy.

  2. May 16 2018
    Reaction to bills and draft regulations

    In a letter to the Minister of Education, Recreation and Sports, the Québec Ombudsman commented on the draft Homeschooling Regulation.

  3. May 15 2018
    Intervention report

    In an intervention report released on May 15, 2018, the Québec Ombudsman described certain flaws in the system established in 2016 by the Ministère de la Santé et des Services sociaux to promote access to a family doctor.

  4. May 14 2018
    Investigation result

    A woman had a traffic accident and sustained several injuries. The SAAQ refused to acknowledge the connection between the accident and the impairments she was experiencing. She complained to the Québec Ombudsman.

  5. May 7 2018
    Intervention report

    The Québec Ombudsman received a report concerning failings in the care and services provided at Résidence Bellerive, a private seniors’ residence under agreement with Centre intégré universitaire de santé et de services sociaux de l’Est-de-l’Île-de-Montréal.

  6. May 7 2018
    Investigation result

    A woman felt that her husband, who had dementia, had been subjected to excessive means of control during a hospital stay. She complained to the Québec Ombudsman.

  7. May 2 2018
    Useful tip

    Whether for mowing lawns, summer practicums or a job while studying, there are safety standards.

  8. April 30 2018
    Investigation result

    An immigration candidate found out two years later that his file had been closed due to non-compliance. He complained to the Québec Ombudsman.

  9. April 23 2018
    Investigation result

    A detainee who was taking antibiotics was transferred to another correctional facility where she was not given her medication. She complained to the Québec Ombudsman.

  10. April 18 2018
    Useful tip

    Ward, semi-private room or private room? Before being hospitalized, it’s a good idea to find out about the conditions and costs for each formula.