Reaction to the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences

  • June 7, 2022
Corps

On June 3, 2022, Québec Ombudsman Marc-André Dowd sent a letter to Marguerite Blais, the Minister responsible for Seniors and Informal Caregivers. In it, he commented on the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences.

Mr. Dowd welcomes several of the amendments proposed in the draft regulation, including the addition of a sub-section on the formation of residence life committees. However, he notes that not all private seniors’ residences (RPAs) will be obliged to form such committees. That is why the Ombudsman feels that in such cases, the residents should be able to form one on their own initiative.

Moreover, the fact that some RPAs would not have to have a process for briefing and integrating new staff members is disturbing. As Mr. Dowd sees it, every RPA must establish such a process for employees or volunteers exercising functions in connection with the services offered to residents.

The Ombudsman also considers that:

The Québec Ombudsman made seven recommendations to the Minister.

Letter by the Québec Ombudsman concerning the draft Regulation to amend the Regulation respecting the certification of private seniors’ residences (PDF, 175 KiB, in French only)