Disability pension: the social and occupational context must be considered in certain cases

  • January 10, 2022
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The context

The complaint

The person felt that she had the right to this financial assistance. She complained to the Québec Ombudsman.

What the investigation showed

The outcome

The Québec Ombudsman recommended that Retraite Québec analyze the file again. After this second assessment, and given the person’s situation, Retraite Québec revised its decision. The applicant obtained a disability pension of $700 a month and a retroactive amount of some $31,000.

This case was taken from our 2020-2021 Annual Report.

The Québec Ombudsman ensures that your rights are upheld in your dealings with Québec public services. Are you dissatisfied with the services of a Government of Québec department or agency? Or with those of a health and social services network institution (2nd level of recourse)? File a complaint with the Québec Ombudsman by calling 1-800-463-5070 or use our online complaint form.