When a child with a disability reaches the age of majority, available assistance measures change. Here’s an overview.
A hospital patient with a catheter complained of pain. The nurses were not worried about it, but a few days later, they discovered a serious infection. The man had to be treated urgently. When he got better, he complained to the Protecteur du citoyen.
September means school buses are back on the road. Here’s what the Highway Safety Code has to say.
In a letter sent to the Minister of Labour, Employment and Social Solidarity on August 26, 2021, the Québec Ombudsperson commented on the draft Regulation to amend the Individual and Family Assistance Regulation.
The Protecteur du citoyen was informed about deficiencies in the care and services at a residential resource. The report concerned Elder’s Home of Ungava Tulattavik Health Center, located in Kuujjuaq. The Protecteur du citoyen intervened.
A person was diagnosed with post-traumatic stress disorder after harrowing events at work. The person contacted the Commission des normes, de l’équité, de la santé et de la sécurité du travail. When the claim was rejected, the person complained to the Protecteur du citoyen.
The Protecteur du citoyen was informed about various problems with the care and services at the emergency room of Hôpital Anna-Laberge. It decided to intervene.
In a letter sent on August 2, 2021, to the Minister of Justice, the Québec Ombudsperson commented on the draft Regulation to apply the Act to assist persons who are victims of criminal offences and to facilitate their recovery.
A person complained about a private senior’s residence. The service quality and complaints commissioner handled the complaint but the residence was uncooperative. Disappointed by the commissioner’s conclusions, the person contacted the Protecteur du citoyen.
On July 1, 2021, new stricter safety rules for residential swimming pools came into force. Here is what you need to remember.
