The Protecteur du citoyen received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.
The investigation by the Protecteur du citoyen showed that the institution had not put real measures in place to enable timely access to this local service for people waiting to receive these injections.
The Protecteur du citoyen considered the situation experienced by North Shore residents unacceptable. It therefore made one recommendation to the Ministère de la Santé et des Services sociaux and two to Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord, which pledged to implement them.
English summary of the intervention report concerning CISSS de la Côte-Nord (PDF, 22 KiB)
The Protecteur du citoyen sees to it that the rights of health and social services network users are upheld. Want to report a troubling situation you have witnessed? Do you feel that the rights of a service user or several service users have not been respected? Report it by calling us at 1-800-463-5070 or by using our online complaint form.
