July 12, 2017
Intervention report concerning Hôpital Maisonneuve-Rosemont
The Protecteur du citoyen received a report regarding the inadequate environment in which dialysis is provided to Hôpital Maisonneuve-Rosemont patients.
Investigation conclusions
For each disclosure or report it receives, the Québec Ombudsman determines whether or not it can investigate. At the end of an investigation, if we see that wrongdoing has occurred, we make recommendations. We make them to the responsible authorities so that the situation is corrected or the problem is denounced. Here are investigation conclusions that show how our interventions are carried out.
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April 28, 2017
Intervention report concerning Centre hospitalier de l’Université Laval du CHU de Québec — Université Laval
Read moreThe Protecteur du citoyen received reports concerning the lengthy wait times for magnetic resonance imaging (MRI) at Centre hospitalier de l’Université Laval (CHUL).
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March 1, 2017
Intervention report concerning quotas on incontinence products
Read moreThe Protecteur du citoyen conducted an investigation into allegations of quotas on incontinence briefs in residential and long-term care centres (CHSLDs).
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January 31, 2017
Intervention report concerning Centre intégré de santé et de services sociaux de la Gaspésie
Read moreThe Protecteur du citoyen received a report denouncing deficiencies in the care and services offered to Centre intégré de santé et de services sociaux de la Gaspésie users. The investigation it conducted concerned residential and long-term care centres as well as hospitals and CLSCs in the region.
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December 8, 2016
Intervention report concerning Institut universitaire en santé mentale de Montréal
Read moreSituations of violation of users' rights and of deficient service and care quality at Institut universitaire en santé mentale de Montréal were reported to the Protecteur du citoyen.
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October 26, 2016
Intervention report concerning Centre hospitalier régional de Lanaudière
Read moreThe Protecteur du citoyen received a report concerning violation of the rights of users hospitalized on units 4C and 4D of Centre hospitalier régional de Lanaudière.
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June 27, 2016
Doors of users’ rooms locked at night at Institut Philippe-Pinel de Montréal
Read moreWithin the context of an investigation concerning Institut Philippe-Pinel de Montréal, on its own initiative the Protecteur du citoyen examined the question of locking the doors of patients’ rooms at night.
47 results
