Useful tips

Looking for a private seniors’ residence for a family member or yourself? Here are a few tips to help you.

Make sure that it’s government-certified. Certification is mandatory.

No, with one exception. Here is what you need to know.

Have you filed a complaint with the Québec Ombudsman and want to know what happens afterwards?

Despite progress, it is still difficult for victims to report the perpetrator of a sexual assault or violent acts.

Are you having trouble with a Government of Québec department or agency or a health and social services network institution? You can contact the Québec Ombudsman.

After surgery or a hospital stay, you realize that an object that you had with you when you were admitted has gone missing.

Do you have a complaint concerning the education system? Recourse exists, but much confusion remains about how recourse works and the results obtained.

If you are a person with a disability, you have the right to public documents and services on equal terms.

Completely unacceptable. And yet, elder abuse happens more often than we think.