The Protecteur du citoyen received a report about Ressource intermédiaire La Victorienne, located in Gatineau. It houses vulnerable adults. Apparently, there are recurrent problems with the care and services provided to them. The Protecteur du citoyen decided to intervene.
A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.
Québec Ombudsman Marc-André Dowd releases his first follow-up report on the 142 calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (Viens Commission).
A mother filed a complaint against a health institution that had reduced the personal care provided to her son with a severe disability.
In a letter to the Committee on Institutions, the Protecteur du citoyen reacted to Bill 32 – Act to establish the cultural safety approach within the health and social services network.
A father filed a complaint against Retraite Québec, which had not issued all his family allowance.
A lady filed a complaint against the private seniors’ residence where she lived because it authorized staff to come into her apartment without her consent.
A citizen filed a complaint against the Ministère de l’Emploi et de la Solidarité sociale, which had not issued him all his special benefits.
A man complained about a hospital which had not informed him before his father was transferred to a residence.
In a letter to the Committee on Culture and Education, the Protecteur du citoyen reacted to Bill 23 – Act to amend mainly the Education Act and to enact the Act respecting the Institut national d’excellence en éducation.
