News

  1. February 6 2017
    Investigation result

    A man complained to the Québec Ombudsman because his iodine allergy was not taken into account during a medical imaging test at a hospital.

  2. January 31 2017
    Intervention report

    The Québec Ombudsman received a report denouncing deficiencies in the care and services offered to Centre intégré de santé et de services sociaux de la Gaspésie users. The investigation it conducted concerned residential and long-term care centres as well as hospitals and CLSCs in the region.

  3. January 30 2017
    Investigation result

    A lady complained to the Québec Ombudsman because of the lengthy delay for processing her child assistance application.

  4. January 25 2017
    Useful tip

    Generally, to be entitled to health services covered by the public plan, you have to present your health insurance card.

  5. January 23 2017
    Investigation result

    Considering that a woman was fit to go back to work, the Société de l'assurance automobile du Québec terminated her income replacement indemnity. She complained to the Québec Ombudsman.

  6. January 19 2017
    Intervention report

    The Québec Ombudsman received a report denouncing numerous problems experienced by the users of Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale (CIUSSS-CN) lodged in a private boarding house. Several of the users were represented by the Curateur public.

  7. January 17 2017
    Reaction to bills and draft regulations

    The Québec Ombudsman endorses the spirit of Bill 115, but it feels that the Bill is imprecise at times and needs certain improvements if it is to fully achieve its objectives.

  8. January 16 2017
    Investigation result

    A child who needs extensive specialized care outside his region was denied admission to the transportation and lodging program by a physical rehabilitation centre. His mother filed a complaint with the Québec Ombudsman.

  9. January 11 2017
    Useful tip

    Mental health touches on numerous aspects of people’s lives and of society. A great many professionals are involved and can give you the help you need. Here's an article designed to make things clearer. 

  10. January 9 2017
    Investigation result

    A year after filing a claim with the Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST) for medical aid in connection with a surgery, a citizen had still not gotten a reply.

274 results