April 17, 2024
Useful tip
Private seniors' residence leases: how-to for future tenants
Thinking of moving to a private seniors' residence (RPA)? Here's what you need to know before signing a lease.
News
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April 2, 2024Bills and legislation
Reaction to Bill 45
Read moreIn a letter to the Committee on Land and the Public Domain, Québec Ombudsman Marc-André Dowd commented on Bill 45 – Act to amend the Act respecting safety in sports mainly to better protect the integrity of persons in recreation and sports.
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April 2, 2024Hospital: medically required rooms are not always billable
Read moreThe relative of a citizen at the end of life lodged a complaint against a hospital that charged the citizen for his private room.
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March 27, 2024Bills and legislation
Reaction to Bill 53
Read moreOn March 27, 2024, the Québec Ombudsman commented on Bill 53 - Act to enact the Act respecting protection against reprisals related to the disclosure of wrongdoings and to amend other legislative provisions before a parliamentary committee.
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March 25, 2024Useful tipIntegrity of government departments and public agencies: what's a wrongdoing?
Read moreThe staff of government departments and public agencies must act with integrity and transparency. If you see the opposite, you may have witnessed a wrongdoing. Here are some tips for recognizing and disclosing wrongdoing.
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March 19, 2024Health and social services
Intervention at the Hôtel-Dieu de Montréal Shelter
Read moreThe Québec Ombudsman intervened at the Hôtel-Dieu Shelter in Montréal, which provides emergency accommodation for the homeless. The purpose of the intervention was to verify the quality of the services offered there.
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March 18, 2024SAAQ: no citizen should be forgotten
Read moreA road accident victim filed a complaint against the Société de l’assurance automobile du Québec (SAAQ) when it forgot to adjust his compensation.
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March 13, 2024Useful tipWorking after 60: worth it or not? Employment incentives under the microscope
Read moreAre you retired and thinking of going back to work? Will you reach retirement age soon, but are considering delaying it by a few years? Here are some employment incentives you should know about.
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March 4, 2024Home care: rigour is essential when assessing sores
Read moreThe family of a person who died filed a complaint against the staff of a CLSC who should have paid more attention to the person’s condition.
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February 28, 2024Useful tipHow can my pharmacist help me?
Read moreAs front-line healthcare providers, pharmacists can offer you a number of health services. Here are the main ones.
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