March 4, 2024
Home care: rigour is essential when assessing sores
The family of a person who died filed a complaint against the staff of a CLSC who should have paid more attention to the person’s condition.
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February 28, 2024Useful tipHow can my pharmacist help me?
Read moreAs front-line healthcare providers, pharmacists can offer you a number of health services. Here are the main ones.
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February 19, 2024Social assistance: the decision must be made by the section in charge
Read moreA former detainee filed a complaint against the Ministère de l’Emploi et de la Solidarité sociale when it turned down his social assistance application.
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February 14, 2024Useful tipNew parents: choose your parental plan carefully
Read moreAre you about to become a parent? Whether you're expecting or in the process of adopting, the Québec Parental Insurance Plan (QPIP) offers several options. Here's what you need to know.
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February 13, 2024Bills and legislation
Reaction to the draft Regulation to amend the Regulation respecting financial assistance for education expenses
Read moreIn a letter to the Minister of Higher Education, Ombudsperson Marc-André Dowd commented on the draft Regulation to amend the Regulation respecting financial assistance for education expenses.
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February 12, 2024Bills and legislation
Reaction to Bill 48
Read moreIn a letter to the Committee on Transportation and the Environment, Ombudsperson Marc-André Dowd commented on Bill 48 – Act to amend mainly the Highway Safety Code to introduce provisions relating to detection systems and other highway safety-related provisions.
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February 8, 2024Bills and legislation
Reaction to Bill 46
Read moreIn a letter to the Committee on Citizen Relations, Ombudsperson Marc-André Dowd commented on Bill 46 – Act to improve the protection of children receiving educational childcare services.
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February 6, 2024Bills and legislation
Reaction to Bill 37
Read moreOn February 6, 2024, Ombudsperson Marc-André Dowd commented on Bill 37 (Act respecting the Commissioner for Children’s Well-Being and Rights) before a parliamentary committee.
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February 5, 2024CHSLD: offer care and services adapted to residents’ individual conditions
Read moreA woman filed a complaint against a private CHSLD because the residents did not always get customized care.
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February 1, 2024Useful tipSmall Claims: mediation or arbitration for resolving disputes
Read moreDo you have a Small Claims file? Under certain conditions, you may be eligible for mediation or arbitration.
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