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April 17, 2023
Revenu Québec: do all the required checking before making cuts
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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March 13, 2023
Workplace harassment: certain situations qualify you for compensation
A citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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May 3, 2023
Seasonal floods: resources to help you get through
Protecting your house, evacuation, post-flood paperwork… Here’s what you need to know if seasonal flooding occurs.
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February 20, 2023
People who live outside Québec: don’t pay ahead of time for care you may or may not receive
A man filed a complaint against a hospital that billed for services ahead of time without knowing whether they would really be delivered.
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January 23, 2023
Taxes: make sure that your accountant is reliable
A person filed a complaint against Revenu Québec when it failed to correct information in his tax return.
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October 17, 2022
IVAC: help strengthen the feeling of safety
A woman filed a complaint against the Direction générale de l’indemnisation des victimes d’actes criminels, which had refused to reimburse her for installing a surveillance camera.
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December 1, 2022
2021-2022 Annual Report
… complaints: Lengthy wait times: 46.3 % Financial damage: 17.1 % Failure to respect rights: 14.2% … Ministère de l’Enseignement supérieur – Student Financial Assistance In 2021, the Protecteur du …
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May 9, 2022
Curateur public: act promptly to prevent lost income
A woman under the tutorship of the Curateur public lived in a three-unit dwelling that she owned. When she left her apartment, it took the agency two years to rent it out. Feeling that the woman had been deprived of substantial income for too long, a family member complained to the Protecteur du citoyen.
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October 12, 2021
Foster families: ensure that foster-child allowances are properly managed
A teenager was living in a foster family. She said that while she lived there, she did not get her personal-expense allowance. She complained to the Protecteur du citoyen.
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September 30, 2021
2020-2021 Annual Report
… times: 48.5 % Failure to respect rights: 16.4 % Financial damage: 14.3 % Variation in the … du citoyen intervened with the Department so that the financial cost would not be unduly high for the woman. …
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