Seasonal floods: resources to help you get through

  • May 3, 2023
  • Environment, Housing
Illustration of a Hand Holding a House Above Water

There are several resources to help you brace for seasonal flooding.

From the alert to evacuation

To keep safe, always follow the instructions and recommendations issued by the authorities.

Urgence Québec (Facebook) is the government go-to for information in emergency situations. It keeps you updated on the situation, gives you instructions from the authorities, and provides safety tips and advice.

Notify your municipality if you notice anything out of the ordinary (landslide, bulky objects swept away by the water, etc.). Is someone in danger? Call 911 instead.


If your house was flooded:

After a flood, assume that well water, even if boiled, is not potable. Have it analyzed before drinking it.

Need help?

Experiencing a flood is often difficult. For phone support at any time, call Info-Social at 811.

Contractors and merchants might try to take advantage of your situation. Report any dubious or abusive situation to the Office de la protection du consommateur.

If you have to replace your ID, cards or permits, contact Services Québec.

Not getting the services or help you need from provincial government departments and agencies? File a complaint with the Protecteur du citoyen. Our services are free and there’s no complicated red tape.