When healthcare and social services professionals want to provide care to a child, they must first consult the child’s parents. However, if the youth is 14 or over, their own consent to receive care is usually enough. Here’s what you need to know.
A man files a complaint against a rehabilitation centre that booked him a very expensive paratransit services.
On April 14, 2026, Québec Ombudsperson Marc-André Dowd released a good practice guide for inclusive public services in the digital age.
A woman files a complaint against her CLSC for changing the way she receives routine care without consulting her.
As an adult, you have the right to accept—or refuse—health care or social services. In rare circumstances, however, they may be imposed on you. Here’s what you need to know.
A citizen files a complaint against the Ministère de l’Emploi et de la Solidarité sociale for denying her application for financial assistance.
A man files a complaint against a CLSC that refuses to grant an allowance promoting independence at home to his spouse and caregiver.
A tax credit is available for families who register their child for eligible childcare services. Here are the main eligibility requirements.
In Québec, when you turn 65, you are automatically registered for the Public Prescription Drug Insurance Plan. But what should you do if you had private insurance until then? Here’s what you need to know.
On February 4, 2026, the Protecteur du citoyen sent a letter to the Commission de l’aménagement du territoire. In this letter, it comments on Bill 13 – An Act to promote the population’s safety and sense of security and to amend various provisions.
