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April 22, 2024
Detention: the facility must allow clothes to be washed regularly
A citizen filed a complaint against the facility where he was incarcerated because he had no access to a washer nor to a dryer.
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January 31, 2024
Intervention at Centre de protection et de réadaptation pour les jeunes et les mères en difficulté d'adaptation Charles-Édouard-Bourgeois
The Protecteur du citoyen received a report concerning the Le Séjour unit of Centre de protection et de réadaptation pour les jeunes et les mères en difficulté d'adaptation Charles-Édouard-Bourgeois. Various practices by the educational staff, including disciplinary measures, were deemed inappropriate. The Protecteur du citoyen decided to intervene.
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December 11, 2023
Tribunal administratif du logement: not just internet communications
An elderly person lodged a complaint against the Tribunal administratif du logement for preventing her from sending important documents.
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August 21, 2023
Private seniors’ residence: the staff must respect residents’ privacy
A lady filed a complaint against the private seniors’ residence where she lived because it authorized staff to come into her apartment without her consent.
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January 31, 2023
VIDEO- File a complaint against the health and social services network
Do you have a complaint about the quality of services and care within the health and social services network? Here's how to file a complaint.
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October 3, 2022
Hospitals: better understand and respect the rights of transgender persons
A transgender woman filed a complaint against a hospital because some staff considered her a man.
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May 24, 2022
If parents have the right to see their children, they shouldn’t be deprived of it
A father lost custody of his children, but he wanted to see them. A community organization put him on a waiting list for supervised visits. However, his file was closed before he even got a chance to see them. He complained to the Protecteur du citoyen.
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May 31, 2021
Incarceration: respect human dignity during strip searches
A detainee underwent 24 strip searches in a mere four days. The Protecteur du citoyen heard about this and decided to intervene.
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March 15, 2021
Disclosure of a case of gross mismanagement within a college
A person felt that he/she had witnessed gross mismanagement within a college. The person complained to the Protecteur du citoyen.
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January 5, 2021
Concern for informal caregivers’ access to assistance resources
An informal caregiver wanted to see a social worker, but her CLSC denied her request. The woman complained to the Protecteur du citoyen.
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