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October 13, 2017
Intervention report concerning Hôpital de Hull and Hôpital de Gatineau — Centre intégré de santé et de services sociaux de l’Outaouais
Further to several reports received, the Protecteur du citoyen conducted an investigation into shortcomings at the emergency rooms of Hôpital de Hull and Hôpital de Gatineau.
Consult the Investigation conclusion -
July 19, 2017
Intervention report concerning Centre intégré de santé et de services sociaux de la Côte-Nord
The Protecteur du citoyen received a report about the difficulty North Shore residents have getting an appointment with a radiologist in order to receive anti-inflammatory injections.
Consult the Investigation conclusion -
July 12, 2017
Intervention report concerning Hôpital Maisonneuve-Rosemont
The Protecteur du citoyen received a report regarding the inadequate environment in which dialysis is provided to Hôpital Maisonneuve-Rosemont patients.
Consult the Investigation conclusion -
December 8, 2016
Intervention report concerning Institut universitaire en santé mentale de Montréal
Situations of violation of users' rights and of deficient service and care quality at Institut universitaire en santé mentale de Montréal were reported to the Protecteur du citoyen.
Consult the Investigation conclusion -
March 1, 2017
Intervention report concerning quotas on incontinence products
The Protecteur du citoyen conducted an investigation into allegations of quotas on incontinence briefs in residential and long-term care centres (CHSLDs).
Consult the Investigation conclusion -
October 26, 2016
Intervention report concerning Centre hospitalier régional de Lanaudière
The Protecteur du citoyen received a report concerning violation of the rights of users hospitalized on units 4C and 4D of Centre hospitalier régional de Lanaudière.
Consult the Investigation conclusion -
September 24, 2020
2019-2020 Annual Report
… Financial damage Quality of care and services Quality …
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September 26, 2019
2018-2019 Annual Report
… Financial damage Quality of care and services Quality …
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September 26, 2019
Speech of the Ombudsperson - Tabling of the 2018-2019 Annual Report
Ombudsperson, Marie Rinfret, when tabling of the 2018-2019 Annual Report on September 26, 2019.
Consult the Speech -
November 27, 2018
Speech of the Ombudsperson - Tabling of the 2017-2018 Annual Report
Ombudsperson, Marie Rinfret, when tabling of the 2017-2018 Annual Report on November 29, 2018.
Consult the Speech
