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October 10, 2023
Childcare proposal: don’t create false hopes
A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.
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September 25, 2023
Home care: take special needs into account
A mother filed a complaint against a health institution that had reduced the personal care provided to her son with a severe disability.
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September 5, 2023
Family allowance: if a file has changed, payments must be adjusted
A father filed a complaint against Retraite Québec, which had not issued all his family allowance.
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May 29, 2023
When in doubt, Student Financial Assistance must follow up as required
A student filed a complaint about Student Financial Assistance (AFE), which refused to recognize his major functional disability.
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May 8, 2023
Family-type resource: simplify outings for the residents
A mother filed a complaint against a family-type resource which made organizing outings with her son complicated.
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April 17, 2023
Revenu Québec: do all the required checking before making cuts
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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March 13, 2023
Workplace harassment: certain situations qualify you for compensation
A citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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February 13, 2023
Farm land: only impose the conditions provided for by law
A person filed a complaint against the Commission de protection du territoire agricole du Québec, which had sent them a formal notice.
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January 23, 2023
Taxes: make sure that your accountant is reliable
A person filed a complaint against Revenu Québec when it failed to correct information in his tax return.
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November 14, 2022
Student financial assistance: do not penalize a student for her university’s mistake
A student lodged a complaint against student financial assistance, which wanted her to pay back several thousand dollars.
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