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  1. January 22, 2024

    CNESST: for exceptional cases, make an exception

    A man injured on the job filed a complaint against the Commission des normes, de l'équité, de la santé et de la sécurité du travail. The agency was making it difficult for him to be reimbursed.

    Consult the Cas vécu
  2. October 30, 2023

    Double compensation: agencies must ensure they convey the right information

    A citizen filed a complaint against Retraite Québec, which asked her to reimburse $25,000.

    Consult the Cas vécu
  3. October 10, 2023

    Childcare proposal: don’t create false hopes

    A person filed a complaint against the Ministère de la Famille because it had provided contradictory information.

    Consult the Cas vécu
  4. September 25, 2023

    Home care: take special needs into account

    A mother filed a complaint against a health institution that had reduced the personal care provided to her son with a severe disability.

    Consult the Cas vécu
  5. September 5, 2023

    Family allowance: if a file has changed, payments must be adjusted

    A father filed a complaint against Retraite Québec, which had not issued all his family allowance.

    Consult the Cas vécu
  6. May 29, 2023

    When in doubt, Student Financial Assistance must follow up as required

    A student filed a complaint about Student Financial Assistance (AFE), which refused to recognize his major functional disability.

    Consult the Cas vécu
  7. May 8, 2023

    Family-type resource: simplify outings for the residents

    A mother filed a complaint against a family-type resource which made organizing outings with her son complicated.

    Consult the Cas vécu
  8. April 17, 2023

    Revenu Québec: do all the required checking before making cuts

    A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.

    Consult the Cas vécu
  9. March 13, 2023

    Workplace harassment: certain situations qualify you for compensation

    A citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.

    Consult the Cas vécu
  10. February 13, 2023

    Farm land: only impose the conditions provided for by law

    A person filed a complaint against the Commission de protection du territoire agricole du Québec, which had sent them a formal notice.

    Consult the Cas vécu
30 results