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May 29, 2023
When in doubt, Student Financial Assistance must follow up as required
A student filed a complaint about Student Financial Assistance (AFE), which refused to recognize his major functional disability.
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September 5, 2023
Family allowance: if a file has changed, payments must be adjusted
A father filed a complaint against Retraite Québec, which had not issued all his family allowance.
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July 3, 2023
Employment and social solidarity: ensure that all rightful amounts are issued
A citizen filed a complaint against the Ministère de l’Emploi et de la Solidarité sociale, which had not issued him all his special benefits.
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April 17, 2023
Revenu Québec: do all the required checking before making cuts
A citizen complained about Revenu Québec, which had cut part of her solidarity tax credit.
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March 13, 2023
Workplace harassment: certain situations qualify you for compensation
A citizen filed a complaint against the CNESST, which refused to recognize that she was a victim of psychological harassment at work.
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November 14, 2022
Student financial assistance: do not penalize a student for her university’s mistake
A student lodged a complaint against student financial assistance, which wanted her to pay back several thousand dollars.
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February 20, 2023
People who live outside Québec: don’t pay ahead of time for care you may or may not receive
A man filed a complaint against a hospital that billed for services ahead of time without knowing whether they would really be delivered.
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January 23, 2023
Taxes: make sure that your accountant is reliable
A person filed a complaint against Revenu Québec when it failed to correct information in his tax return.
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October 17, 2022
IVAC: help strengthen the feeling of safety
A woman filed a complaint against the Direction générale de l’indemnisation des victimes d’actes criminels, which had refused to reimburse her for installing a surveillance camera.
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September 19, 2022
Social assistance: where you are may make all the difference
A man complained about the Ministère du Travail, de l'Emploi et de la Solidarité sociale, which had cancelled his benefits.
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